Program Support Coordinator

Program Support Coordinator – Edmonton, AB 

Location:  Edmonton, AB

Closing Date: Until Suitable Candidate Found

Position Status: Full Time, Permanent (40 hours/week)

The Organization 

Rupertsland Institute (RLI) is an affiliate of the Otipemisiwak Métis Government and holds the mandates in education, training, and research. With a decentralized network of 9 METI-Service Centres, a Corporate Head Office in Edmonton, and two mobile service units; RLI designs and delivers training and education services to more than 140,000 Alberta Métis.  

The RLI Vision is: “A Skilled and Knowledgeable, Self-Reliant Métis Nation.” 

The RLI Mission is: “To enhance the self-sufficiency and well-being of Alberta Métis through quality   education, training, and research.” 

For more information about RLI and its services and programs, visit us at www.rupertsland.org

The Opportunity 

Rupertsland Institute is seeking a Program Support Coordinator to join us in our Edmonton office. Reporting to the Director of Education, Training and Research, this position provides high-level administrative, program, and project coordination support to senior leadership and cross-functional teams. This role supports the effective planning, implementation, and monitoring of complex programs and initiatives through strong senior-level administration, coordination, document development, and communication support. The successful candidate will be detail-oriented, highly organized, and efficient, with strong time management skills and communication skills.

Key Responsibilities:

• Provide administrative and program support to the Director and Senior Leadership team, including calendar management, meeting coordination, agenda preparation, and tracking follow-up actions.


• Prepare, edit, and format professional documents such as briefing notes, reports, correspondence, proposals, and governance materials.


• Coordinate meetings, workshops, and events, including logistics, materials, minutes, and records of decision.


• Assist in the planning, coordination, and delivery of major events undertaken by Rupertsland Institute, including logistical, administrative, and on-site support as required.


• Maintain accurate and well-organized electronic and physical records in accordance with organizational standards and policies.

• Support planning and coordination of multiple programs and initiatives, including tracking timelines, milestones, and deliverables.


• Assist with work plans, schedules, task tracking, and progress reporting.


• Coordinate with internal teams and external partners to support timely program delivery.

• Monitor activities and flag risks, issues, or emerging priorities to leadership.

• Draft clear, professional written communications for internal and external audiences.


• Develop and format presentations and briefing materials for senior leadership, Boards, funders, and partners.


• Support preparation of reports and updates for executive leadership and governance bodies.


• Utilize advanced computer and software skills, including Microsoft Word, Excel, PowerPoint, Outlook, and collaboration platforms.


• Develop and maintain tracking tools, spreadsheets, and basic data summaries to support planning and reporting.


• Support document control, version management, and shared system organization.
  


• Act as a trusted point of coordination across departments and portfolios.


• Handle confidential and sensitive information with professionalism and discretion.


• Identify and support improvements to administrative, coordination, and reporting processes.


• Other duties as required or assigned.

Skills and Competencies:

• Strong attention to detail and commitment to data accuracy.


• Timely and accurate completion of administrative and program support deliverables.


• Excellent organizational, time management, and multi-tasking skills.


• Effective coordination of meetings, projects, and work plans.


• Strong communication skills with excellent verbal, written, and listening abilities to effectively document and provide information to clients, staff, and external agencies.


• Maintenance of organized, compliant, and accessible records and systems.


• Ability to manage administrative tasks in a fast-paced, high-volume environment.


• Ability to work independently and collaboratively in a fast-paced environment with minimal supervision.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Explorer, PowerPoint) and willingness to learn new software programs.


• Knowledge of privacy legislation (FOIP, PIPA) and commitment to confidentiality and ethical standards.


• Cultural sensitivity and awareness, including an understanding of Métis culture and social, economic, and employment barriers faced by Indigenous individuals.

Qualifications:

• Diploma or degree in Office Administration, Business Administration, Project Management or related field is preferred. Relevant experience or training will be considered.


• Minimum of five (5) years of experience in Senior Administrative, Program Support or Project Coordination role.


• Experience in non-profit or Indigenous organizations is an asset.

Other Requirements:

• Ability to work a regular schedule of 8:30am-4:30pm Monday to Friday.


• Ability to work evenings and weekends, as required.


• Ability to travel throughout Alberta, as required.


• Valid driver’s license and reliable transportation.


• Submission of a clear Vulnerable Sector Police Information Check.

Rupertsland Institute (RLI) Offers:

• A competitive salary with comprehensive benefits plan including life insurance, critical illness, health spending & more!


• An opportunity to learn about Métis culture, history, and art.


• Generous flex days and vacation time.


• Meaningful work in a fun and supportive work environment.


• Professional development and learning opportunities.


• Other perks!

Apply online at https://www.rupertsland.org/work-with-rli/.

Métis applicants are encouraged to apply.

Rupertsland Institute thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.