Project Administrator | Foreign Venture Group Inc

The Project Administrator plays a pivotal role in ensuring an exceptional customer experience and fostering a positive work environment. This job manual outlines the responsibilities, expectations, and processes that the PA is accountable for.

Essential Functions:

Production:

• Ensure jobs meet or exceed Gross Margin expectations. 
• Assist to recruit, hire, train, and manage Job-Site Supervisors and crews. 
• Ensure all painters are properly on-boarded. 
• Facilitate resolution of customer complaints and ensure crews meet customer expectations. 
• Ensure customers have all information needed and be available to answer any questions so painters can focus on production.

Marketing: 

• Facilitate the capture of project images before and after completion.

Quality Assurance: 

• Verify Job-Site Supervisors’ daily updates and facilitate warranty work. 
• Ensure Completion Packets are filled out by customers.
• Respond promptly to customer complaints and maintain a Net Promoter Score (NPS) above 70%. 

Personal Development: 

• Participate in Leadership Development Program.

Administrative: 

• Support the Office Associate (OA) in communicating production processes to customers. 
• Schedule and assign crews to jobs. 
• Conduct Weekly Analysis of Results for goal setting and reviews.
• Order paint and supply orders.
• Ensure written agreements with subcontractors and approve change orders. 
• Create and distribute job jackets/ work orders to JSS’s

Safety: 

• Ensure all crews receive and review the safety manual. 
• Ensure all tickets are up to date. 
• Maintain safety manual. 

Safety: 

• Develop a recruiting, development, and retention program for painters. 
• Properly on-board all JSS’s and ensure tickets/ training are up to date. 
• Ensure all field programs and systems are being executed (ie Assignar, CSS) 
• Ensure production goals are met weekly, monthly, and annually. 
• Meet or exceed Gross Margin expectations.
• Establish quarterly and monthly deliverables for review in GS&R meetings. 
• Maintain Safety Manual to current standards.

In this role, you will have the opportunity to work directly with customers to provide detailed estimates for their commercial painting needs.

Essential Functions

• Proven track record in the construction industry. 
• Ability to read and interpret architectural drawings is essential. 
• Experience with the estimating and bidding process is a plus. 
• Experience with project scheduling is a valuable asset. 
• Create detailed, grammatically accurate written proposals for the commercial sales team. 
• Schedule customer inquiries for estimates 
• Upon landing the job, communicate clearly to the production staff the most up-to-date scope of work and the needs of the customer. 
• Facilitate the resolution of customer complaints promptly. 
• Prepare estimates of probable costs of materials, labour and equipment for construction projects based on contract bids, quotations, schematic drawings, and specifications. 
• Advise on tendering procedures, examine and analyze tenders, recommend tender awards.
• Establish and maintain tendering process and set up reporting systems and procedures. 
• Prepare and maintain a directory of suppliers, contractors and subcontractors 
• Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors, and prepare changes and adjustments to cost estimates 
• Provide back up support for residential repaint estimating. 
• Strong sense of urgency and a commitment to meeting deadlines. 
• Thrive in a structured environment and excel at following established procedures. 
• Review all bid requests and analyze for suitability to submit 
• Track all bids that meet criteria to bid, including due dates and cost estimates 
• Ensure accuracy and thoroughness of tender submissions 
• Prompt follow up of all communications 
• Ensure filing system is accurate and up to date 

How to Apply:

If you meet these qualifications and are excited about the opportunity to support a dynamic executive team in a client-oriented environment, we want to hear from you! Please send your resume, along with a cover letter detailing your pertinent experience as a Grant Specialist to [email protected] .