Project Specialist

POSITION SUMMARY

BRC Group is a manufacturer of commercial office furniture located in Georgetown, Ontario.

We have an immediate opening for a Product Specialist (Active Role) in our Product Solutions Department. The ideal candidate will build creative solutions, prepare quotes for our Dealers and liaise with Client Services and Design Engineers during the process. The ideal candidate must be very detail-oriented, have excellent customer service and organizational skills as well as the ability to prioritize work and problem solve.

RESPONSIBILITIES

• Prepare furniture layout drawings, renderings, 3D drawings and complete proposal packages.
• Create quotes for our Dealers by identifying the customer’s requirements including scope, budget and competitive information; create a solution, and source all pricing.
• Audit specifications against drawings, producing order-ready documentation. Consult with Dealer for any changes or revisions.
• Effectively communicate the product specifications, the design and value.
• Prepare accurate orders to include product specification, quantities, discounts, pricing, and other service instructions and/or direction.
• Manage complex projects, which includes the comprehensive review of documents, furniture specifications, application and product strategy.
• Collaborate with the Product Development team to create one-of-a-kind designs that often evolve into new product enhancements.
• Work with suppliers to understand how to integrate specialized hardware into designs, ensuring both functionality and aesthetics are seamlessly achieved.
• Understand manufacturing processes to accurately price custom solutions and ensure feasibility, while maintaining records of similar designs for future reference.
• Accurately quote custom materials (e.g., veneer, metal, miscellaneous hardware) and designs built-in solutions, similar to millwork, with a high degree of accuracy and understanding of integration into furniture systems.
• Oversee prototype testing to ensure custom solutions meet design specifications and performance standards before production.
• Manage multiple projects; establishing acceptable timelines, effectively prioritizing them while maintaining a high level of accuracy and productivity, and ensuring the work is completed on time.
• Consult with the Engineering Team in the layout, design and space planning of furniture specifications for client offices.
• Provide professional customer interface by regularly attending client planning meetings to determine furniture needs and develop solutions to meet these needs.
• Offer technical design and creative consultation to customers by answering routine and highly specialized questions regarding furniture solutions.
• Verify finished approval drawings against specifications and order details; obtain

To be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5 years’ experience in following areas:
• PC Skills: Microsoft Windows including Word, Excel, PowerPoint, CRM Software.
• Project Matrix, Project Spec and AutoCAD or SolidWorks.
• Must be able to modify existing drawings and create new drawings in a timely fashion.
• Furniture knowledge and experience is a requirement; experience at an office furniture dealer and/or furniture manufacturer would be an asset.
• Strong analytical and problem-solving skills required in previous roles.
• Post-secondary degree or diploma.
• Experience reading and interpreting architectural plans, specifications, and elevations.
• One to two years of related work experience: commercial office furniture, architecture and interior design, commercial real estate, construction.
• Professional selling skills; business acumen.
• Excellent customer service skills and proven negotiating skills.

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•  Annual Salary Range - $63,000 to $73,000 (based on experience)
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Hybrid working environment, comfortable coming into the office (1 time per week minimum).
• Overtime as required.