Property Administrator

Organizational Overview

Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities’ people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.

CLT currently has more than 34 co-ops in their portfolio, with more than 2,700 occupied homes and another 1,200 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.

Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions.  Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.

Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

Purpose of the Position

The Property Administrator provides portfolio-level administrative and operational support across the portfolio. This role strengthens operational consistency, compliance adherence, and resident service delivery across the portfolio by supporting the Property Manager and Building Managers with structured administrative processes, resident communications, governance coordination, and operational tracking.

The position is designed to enhance portfolio efficiency, improve resident service responsiveness, and free up Property Manager capacity for higher-level oversight and strategic portfolio growth. This role is part of a structured growth pathway toward Building Manager or Junior Property Manager positions.

Key Responsibilities

Portfolio Administration & Compliance Support

• Maintain organized digital and physical records for assigned properties


• Track lease documentation, renewals, income verification cycles, and compliance deadlines


• Support preparation of internal reports and documentation required by leadership or funders


• Maintain standardized forms, trackers, and filing systems


• Assist in coordinating move-in and move-out processes and documentation

Resident Services & Communication

• Respond to general resident inquiries and triage matters appropriately


• Draft and distribute notices and resident communications


• Maintain communication logs and ensure timely follow-up


• Support coordination of inspections, access requests, and service scheduling

Financial & Leasing Support

• Assist with housing charge tracking and coordination of follow-ups


• Support invoice tracking, coding, and documentation collection


• Assist with vacancy advertising coordination and application intake


• Prepare leasing documentation packages for review and approval

Operational Coordination

• Coordinate contractor access across sites in collaboration with Building Managers


• Support inventory tracking and small procurement coordination


• Provide administrative coverage support during staff absences


• Assist in implementing standardized operational procedures across the portfolio

Governance & Board Support

• Assist in preparing board packages, AGM materials, and meeting documentation


• Support meeting logistics and maintain governance-related records


• Track follow-up items arising from board meetings


• Provide structured administrative support to Building Managers, as required

Qualifications

• Minimum of 3–5 years of progressive administrative experience, preferably within property management, housing, or community‑based environments


• Strong organizational, time‑management, and attention‑to‑detail skills, with the ability to manage shifting priorities across multiple sites


• Demonstrated ability to communicate effectively and professionally with residents, boards, contractors, and internal stakeholders, including the ability to resolve issues and navigate conflict


• Excellent interpersonal skills, including sound judgment, tact, integrity, discretion, and patience


• Proven ability to communicate clearly and effectively in both written and spoken English


• Ability to maintain confidentiality and uphold a professional business demeanor at all times


• Knowledge of co‑operative housing and governance principles considered an asset


• Proficiency in Microsoft Office and property management software; experience with Yardi or similar systems preferred

Working Requirements

• Flexibility to attend occasional evening board meetings or operational matters as required (i.e. statutory holidays, weekends and evenings) in order to fill operational requirements


• Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Lower Mainland

Compensation

Salary commensurate with experience.  Additionally, we offer a comprehensive benefits package, including retirement and education allowances. 

What We Offer

At Community Land Trust, we don’t just offer jobs, we offer purpose-driven careers with perks that support your well-being and growth. Here’s what’s in it for you:

• Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.


• Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.


• Team Celebrations: Enjoy regular company and staff events that foster connection and fun.


• Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.


• Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.


• RRSP Matching: We invest in your future with matching contributions to your retirement savings.


• Hybrid Work Options: Blend remote and in-office work for optimal balance.


• Extra Holiday Time: Paid time off between Christmas and New Year’s, on top of your annual vacation.

Equity, Diversity and Inclusion

CLT Development Services Society is an equal opportunity employer.  We hire based on merit and are strongly committed to equity, diversity and accessibility.  Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities.  We value diversity and encourage applications from individuals of all backgrounds and experiences.

We thank all applicants for their submissions; however, only those selected for an interview will be contacted.