Property Manager

Property Manager

Department: Property Management

Reports To: VP, Operations

Harbinger Network has partnered with a leader in development and property management, with a portfolio of over 15 million square feet of industrial retail and office. They are looking to add a Property Manager to their team!

Position Summary

The Property Manager is responsible for managing a mixed portfolio of Office, Medical and Banking Institution properties in the GTA and oversees the employees associated with maintenance of all properties.

KEY RESPONSIBILITIES

Financial:

• Demonstrate ability to understand financial goals, operate building assets in owners’ best interest and in accordance with established Policies & Procedures;


• Maintain accurate records of all property transactions and submit on timely basis (i.e., move-in/move-outs, capitol or major work, etc.);


• Prepare annual budgets and income projections in a timely and accurate manner and updated monthly for quarterly review meetings with Executives;


• Initiate necessary legal action, generate documents and process in accordance with Provincial and Company guidelines;


• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.

Administrative:

• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow;


• Confirm all leases and corresponding paperwork are completed and input to our Yardi System accurately and on a timely basis;


• Ensure current Tenant files are properly maintained;


• Ensure all administrative paperwork (PO) are accurate, complete, and submitted on a timely basis;


• Ensure proper response and handling of all property emergencies with staff, Tenants, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on property, employee/Tenant injuries, fires, floods, freezes, etc.);

Tenant Retention:

• Deal with Tenant concerns and requests on timely basis to ensure Tenant satisfaction with management;

Current Incumbent:

• Develop and/or implement Tenant retention programs (i.e., Tenant functions, special promotions, monthly newsletters, etc.);


• Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.);


• Consistently implement policies of the properties.

Personnel Management:

• Ensure efficiency of staff through ongoing training, instruction, and leadership;


• Plan weekly/daily office staff schedules and assignments;


• Coordinate maintenance schedule and assignments with Maintenance Staff;


• Administer action plans consistently, and document appropriately, communicate situations to Human Resources;


• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.

Maintenance:

• Maintain property appearance and ensure repairs are noted and completed on timely basis. This requires regular property inspections and visits;


• Ensure that all service requests are recorded and communicated appropriately to maintenance.


• On emergency on call 24/7;


• Any additional duties and responsibilities as may be assigned, from time to time.

Key Competencies

• Verbal and written communication skills;


• Problem solving;


• Good judgment;


• Concern for safety;


• Customer service oriented;


• Attention to detail;


• Initiative;


• Reliability;

EDUCATION AND EXPERIENCE

• Property managers require completion of a college or university program in business administration, real estate finance or related field or an equivalent combination of technical training and experience in property management;


• 3 years’ experience in property operations;


• Minimum 1 year experience in commercial property management required;


• Must have good knowledge of commercial real estate including a broad understanding of finance, leasing, legal, and marketing, construction, and the tenant relations requirements of managing a retail property;


• Effective written and verbal communication skills as well as presentation skills.

Current Incumbent:

• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.


• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.


• Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required.


• Strong mathematical ability;

Health and Safety

• Work in compliance with the provisions of the OHSA, regulations, and internal policies and procedures;


• Report to his or her supervisor any missing or defective equipment or protective device which could endanger any person;


• Report to his or her manager the contravention of the OHSA, regulations, or company H&S policies and procedures or any observed hazard;


• Refrain from operating any equipment, machine, device or thing or otherwise working in a manner that may endanger anyone;


• Avoid engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct;


• Know, understand and implement safe work practices and procedures;


• Know, understand and employ established rules and procedures for handling materials, equipment and processes (e.g. reporting unlabelled containers, using proper lifting techniques, etc.);


• Request that worn out or defective equipment be replaced;


• Use all safety devices provided, ensuring optimum condition of devices and report any defects immediately to a supervisor;


• Use equipment and materials only in the manner intended;


• Report all injuries, incidents, hazards and unusual conditions immediately to supervisor;


• Attend all required health and safety training programs (e.g. WHMIS, orientation), and apply knowledge to daily operating procedures;


• Follow Standard Operating Procedures as related to your work area.

Working Conditions

• Typical hours: Monday to Friday, 8:00 am to 5:00 pm, plus 24/7 emergency on-call;


• Significant physical effort. Significant exposure to environmental conditions. Moderate shift work or non- standard hours of work required.

Contact Harbinger Network:

Harbinger Network Inc. is a Canadian-based firm that serves companies across Canada, a diverse Network of Recruiters, and expertise in over 10 major disciplines. Our mission is to build meaningful careers for Professionals and develop powerhouse teams for all Businesses across Canada. To apply for the position of Property Manager in confidence, please submit your resume to:

Tony Labora, President
Contact phone number: 905-257-9691 Ext 101
Contact email address: [email protected]
To learn more about Harbinger Network visit www.harbingernetwork.ca or contact us at 905-257-9691.