Property Manager, Residential

Property Manager (Residential)

At Regional Group, we're not your typical real estate company – we are driven by our mission of enriching communities and creating places where people thrive. We are innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. As a fully vertically integrated real estate company, we bring together expertise in development, construction, asset management, and property operations to deliver exceptional value and experiences. Through our homebuilding division, eQ Homes, we continue to set the standard in home innovation and sustainable living With a $5+ billion pipeline of commercial, mixed-use, and residential projects across Ontario and Quebec, and a management portfolio exceeding 2.9 million square feet of commercial space and 2,000 residential units. With this legacy as our foundation, we strive to be the real estate company of choice for our customers, partners, and communities.

At Regional Group, we believe our people are our greatest strength and foster a culture of lifelong learning, fearless innovation, and integrity. We strive to elevate the ordinary into the extraordinary—through our projects, our decisions, and our impact on the communities we serve. Passion drives everything we do, inspiring us to deliver our best work and turn challenges into opportunities.

About the Role:

We are looking for a Property Manager to join us. This individual will effectively manages a portfolio of residential buildings (located in Ottawa, East) ensuring appropriate levels of care and attentiveness are provided to all aspects of the building, thereby achieving optimal levels of return on investment for the ownership.

Key Responsibilities:

Portfolio Financials

• Track and maintain portfolio financials for all communities.
  
  
  
  • Develop operation budgets for portfolio communities.
  
  
  
  


• Approve AP/AR reports.
  
  
  
  • Ensure community and accounting teams are following the correct GL pathways.
  
  
  • High-level invoice review and approval based on cost.
  
  
  
  


• Accountable for monitoring and overseeing delinquency and collections.
  
  
  
  • Finalize the weekly, monthly, and quarterly reports.
  
  
  • Provide notes on discrepancies and variances prior to owner review.
  
  
  
  


• Provide input into renewal leases based on owner/owner and Regional Group directions.
  
  
  
  • Receive and review approved lease renewal offers.
  
  
  • Provide renewal letters to Community Manager for disbursement.
  
  
  
  


• Evaluate and assign rentable items and amenity rental rates.


• Promote owner satisfaction by ensuring that owner required reports are submitted in a timely manner, providing open and ongoing communication with ownership representatives, and responding to ownership questions or concerns in a professional and timely manner.

Due Diligence

• Evaluate community operations with the Community Operator to ensure they meet the expectations of the Regional Groups/Owner(s) plan for the community.
  
  
  
  • Ensure that preventative maintenance schedules are being followed.
  
  
  • Routinely inspect the community and apartments, both vacant and rented, for deficiencies.
  
  
  • Set and review standards for apartment turnover.
  
  
  • Ensure that the communities have high curb appeal.
  
  
  • Ensure safety meetings and standards are being maintained.
  
  
  • Promptly report all unsafe conditions, emergency needs or repairs, and other relevant operational information to leadership.
  
  
  
  


• Monitor legal and operational changes from the Landlord Tenant Board and/or Residential Tenancies Acts.
  
  
  
  • Ensure that all documents are up to date and have legal merit.
  
  
  
  


• Promote Owner(s) satisfaction through monthly reporting to the V. P. Asset and Property Management about the performance of the portfolio.


• Act as Regional Property Services Inc./Owner(s) Agent for all business dealings.


• Contract signatory on behalf of Regional Group/Owner(s).

Training and Education

• Establish and enforce Multifamily Residential policies and procedures for portfolio team members.


• Research legal processes for residential management S.O.P creation.


• Create and maintain Standard Operating Procedures for communities and team members.

• Oversee training efforts and ensure that portfolio team members are compliant with all federal and provincial guidelines.
  
  
  
  • Track and confirm education modules and training are completed after hiring.
  
  
  
  


• Perform other duties as directed by leadership, or as the position evolves.

About you:

• 7-10+ years in commercial property management.
  


• 5+ years of experience managing a team of direct reports
  


• Post-secondary education or suitable professional training and experience as an alternative.
  


• RPA or CPM is a plus.
  


• Experience using Yardi, and MRI Angus Anywhere.
  


• Microsoft office (word, excel, outlook, power point).


• Must have and retain a valid driver’s license, and vehicle is required


• Excellent written and verbal communication skills.


• Ability to multitask and prioritize.


• Distinctive financial and analytical skills.
  


• Mature approach with attention to detail.
  


• Bilingualism (French/English) is an asset.

Why Join Us:

Join a values driven culture:

• People
  
  
  
  • We believe our people are our greatest strength. We encourage our people to pursue lifelong learning, share new perspectives, and empower them to challenge fearlessly in the pursuit of going a level above and doing the right thing.
  
  
  
  


• Elevate
  
  
  
  • We strive to elevate the ordinary into the extraordinary in every action, every decision, and every community. We look for opportunities to go a level above, to elevate and evolve, encouraging innovation to consistently surprise and delight our stakeholders.
  
  
  
  


• Passion
  
  
  
  • Passion drives our commitment to deliver our best work for the communities we serve. With love for what we do, we naturally go a level above, see obstacles as opportunities, and let our passion fuel our ambition to be the best.
  
  
  
  


• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.


• We take pride in shaping real estate in Ottawa for over 60 years.


• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.


• Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.


• Take advantage of our RRSP matching program and boost your financial future with confidence!

This position is to fill 1 existing vacancy. The salary range for this role is $70k – 90k/year.

Regional Group is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.