QA Technical Feature Tester

JSI Telecom is looking for a full-time Technical Feature Tester. You will test complex, cutting-edge software leveraging AI, ML, and a wide variety of technologies. This role combines automated and manual testing, exploratory testing, and collaboration with developers, product owners, and QA teams to deliver high-quality software that meets and exceeds customer expectations.

Your experience and training are important, but your mindset—curiosity, adaptability, and passion for quality—is critical.

Responsibilities
At JSI, your responsibilities may include:

• Designing and writing test cases and test plans as part of feature and regression test suites


• Collaborating with developers, product owners and other SMEs.


• Determining which test cases can and should be automated.


• Automating, maintaining and executing tests in a timely manner.


• Reporting on and explaining test results.


• Owing quality and influencing test design, processes and automation best practices.


• Performing exploratory testing and executing defined test cases on pre- and post-release software to prove that:
  
  
  
  • Features satisfy or exceed explicit and implicit requirements
  
  
  • The product delivers an excellent user experience
  
  
  • The features integrate with the product suite
  
  
  
  


• Independently troubleshooting and investigating issues that arise


• Executing long-running tests on pre- and post-release software to prove:
  
  
  
  • The absence of edge condition failures and memory leaks
  
  
  • The supportability of the product
  
  
  • Identifying defects and managing those defects through a bug tracking system (Azure)
  
  
  
  


• Partnering with development teams to reproduce defect scenarios and identify root causes


• Working with other members of the test team to:
  
  
  
  • Participate in regression testing
  
  
  • Prioritize areas for soak testing
  
  
  • Give feedback on feature testing shortfalls
  
  
  • Provide peer review for other testers
  
  
  
  


• Running and analyzing automated tests


• Participating in feature development and planning meetings as a representative from the test team


• Advocating for quality

Traits
The ideal candidate:

• Ability to code in languages like Python, C#


• Experience with tools like Playwright, Selenium, Nunit, Postman


• Familiar with CI/CD integration for automated pipelines


• Experience with a variety of test techniques and practices including Test Driven Development (TDD)


• Knowledge of non-functional requirements, including performance, stability, supportability, extensibility etc.


• Uses and stays current with AI tools for quality engineering.


• Ideally, has working knowledge of at least some of the following:
  
  
  
  • Data Lakehouse
  
  
  • Kubernetes
  
  
  • Helm
  
  
  • Checkmk
  
  
  • Cloud platforms like AWS
  
  
  • Loves testing and is really good at it - testing is your Plan A career, not Plan B
  
  
  
  


• Has a strong understanding of software development life cycle, testing and testing tools


• Has a technical mindset, for example:
  
  
  
  • Uses AI for efficiency and productivity in daily tasks
  
  
  • Experienced with scripting or programming
  
  
  • Experienced with API's
  
  
  • Experienced with system configuration and networking
  
  
  • Experienced with data collection and management
  
  
  
  


• Thinks like a tester
  
  
  
  • Technical
  
  
  • Creative
  
  
  • Critical
  
  
  • Practical
  
  
  
  


• Advocates for quality
  
  
  
  • Speaks up to ask questions and raise concerns
  
  
  • Knows when to escalate concerns to management
  
  
  
  


• Is thorough, meticulous and detail-oriented
  
  
  
  • Has good time management and is able to prioritize tasks
  
  
  • Is satisfied by solving problems, not just the symptoms
  
  
  
  


• Has a tremendous desire and capacity to learn and actively seeks opportunities for growth


• Is adaptable to new environments, tools and processes


• Can independently troubleshoot and investigate issues that arise

Requirements

• Live in the Ottawa area and be available to work in office at least 2 days per week


• Strong verbal and written communication skills in English


• Eligible for top secret security clearance:
  
  
  
  • No criminal activity
  
  
  • No criminal record
  
  
  • Ten years of verifiable history within Canada
  
  
  
  


• University or College graduate or equivalent experience


• Experience in Software Quality Assurance or related field

How we Work? 

You will be expected to work in a Hybrid environment reporting to our Kanata, Ontario location 2 or more times per week. 

About JSI 

JSI is built on purpose, that of making a difference in the world. 

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities. 

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place). 

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture. 

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.

Our hiring process does not use artificial intelligence (AI) tools for screening, assessing, or selecting applicants. All applications are reviewed and evaluated by our HR team.