Quality Assurance Analyst

Job Summary:

As a Quality Assurance Analyst at Helm, you are a champion of quality across every stage of the software development lifecycle. You work closely with developers, product owners, and cross-functional teammates to ensure Helm CONNECT meets the highest standards of reliability, usability, and performance for our customers in the marine industry. You don’t just find bugs—you ask the questions that prevent them, challenge assumptions early, and make the whole team think more deeply about quality.

This role will be embedded within the Boluda implementation team, providing dedicated QA coverage for one of Helm’s largest and most strategically significant customer engagements.

Job Description:

What you are responsible for:

Quality Strategy and Execution:
• Design, write, and execute test cases across web and mobile platforms for assigned product lines.
• Create and maintain test plans for releases, ensuring coverage is intentional, traceable, and communicated clearly to the team.
• Work closely with product owners, developers, and QAs to identify areas of risk and strategically prioritize testing to maximize coverage and impact.
• Validate integration quality between Helm CONNECT and third-party systems, including S4 Hana ERP.

Collaboration and Communication:
• Participate in daily stand-ups, design discussions, sprint grooming, and retrospective meetings as an active contributor who shapes conversations around quality.
• Collaborate with cross-functional teammates—including support and account managers—to investigate reported issues, respond to questions, and ensure high-priority problems are visible, tracked, and never fall through the cracks.
• Document new features clearly, translating technical changes into plain language that helps people understand what’s new and how to use it.

AI-Augmented Quality Assurance:
• Leverage AI tools (e.g., Claude, Copilot) to accelerate test case generation, defect triage, regression analysis, and documentation.
• Critically evaluate AI-generated output—catching hallucinations, refining results, and ensuring AI-assisted work meets Helm’s quality standards.
• Experiment with emerging AI tools and share learnings with the broader QA team to continuously improve testing efficiency.

Continuous Improvement:
• Advocate for quality as a mindset across the team, not just a final checkpoint.
• Identify opportunities to improve testing processes, tooling, and coverage.
• Support the growth of test automation practices within the team.

What you bring to the team:

Technical Expertise:
• 3+ years of software testing experience with a strong grasp of QA best practices and methodologies in an agile-scrum environment.
• Proven experience in manual, integration, and API testing.
• Solid understanding of Git fundamentals—branching strategies, pull requests, code reviews, and navigating a shared repository.
• Strong self-management and organizational abilities.
• Excellent written and verbal English communication skills.

Communication and Collaboration:
• Strong problem-solving skills and critical thinking—you ask “why” before “how” and are comfortable respectfully pushing back when something doesn’t add up.
• Proactive communicator who shares progress, asks questions, and clarifies expectations without needing to be asked.
• Effective collaborator across cross-functional teams including developers, PMs, support, and account management.

Education, Certifications and Training:
• Bachelor’s degree in computer science or a related field.
• 2–3+ years of software testing experience.

Bonus points if you also have:
• Maritime Industry Knowledge.
• Hands-on experience using AI tools (Claude, Copilot, or similar) to accelerate QA work.
• Strong judgment when working with AI-generated output—you know how to critically evaluate what AI produces, catch hallucinations, and refine results.
• A habit of experimenting with new AI tools as they emerge and sharing what you learn with your team.
• Experience with test automation frameworks such as Playwright.
• Experience with platforms like BrowserStack for desktop and mobile testing.
• Familiarity with AI-augmented SDLC processes and how quality assurance integrates with AI-accelerated development workflows.
• Experience with ERP integration testing (SAP S4 Hana preferred).

Who you are:
• Goal-Oriented: You love setting and smashing goals, understanding that meeting objectives is key to success.
• Self-Motivated: You take charge of your workload, ensuring you meet deliverables with ease.
• Communication Skills: Your words, whether written or spoken, always hit the mark.
• Versatility: You thrive both on your own and as part of a team.
• People Skills: You genuinely enjoy connecting with people and chatting with customers.
• Ownership: You own your role and make things happen.
• Problem-Solver: You tackle challenges head-on with critical thinking and creativity.
• Forward-Thinking: You love pushing the boundaries of design and innovation.
• Quality Work: You consistently produce high-quality work, knowing when to seek help.
• Resourceful: You find or create the tools and processes you need to succeed.
• Team Player: You motivate and support your team, driving collective success.
• Attention to Detail: You are highly organized with a keen eye for detail and always meet deadlines.
• You Learn by Doing: You embrace hands-on learning and grow from your experiences and are always ready to learn something new.

Worker Type:

Regular

Number of Openings Available:

0