Quality Assurance Analyst II

OVERVIEW

The Quality Assurance Analyst II is a strong multi-tasker who thrives on solving problems and anticipates challenges and risks while ensuring quality goals are met.  The Quality Assurance Analyst II is a proactive self-starter who takes the initiative to get the job done.  The Quality Assurance Analyst II ensures that all aspects of the system have proper testing coverage, overall system reliability, and quality in compliance with industry standards. Quality Assurance Analyst II works closely with the development and business teams within a dynamic agile environment. The Quality Assurance Analyst II must be able to interpret requirements, design test documentation, provide accurate estimates and comprehensive feedback for the system under test.

RESPONSIBILITIES

• Work closely with Product Managers, Business Analysts, and Developers to review and approve requirements and user stories.


• Assist in designing Test Documentation like Test Plans/Strategies and define processes, phases of the testing cycle, and quality metrics.


• Translate user stories into meaningful and step-by-step test cases.


• Prioritize testing activities and escalate risks and issues without delay.


• Identify, forecast risks and propose mitigation strategies.


• Lead a project from a QA perspective, single-handedly.


• Perform effective manual testing that ensures product integrity while adhering to quality goals.


• Report identified issues with a clear and comprehensive description through the tracking system promptly.


• Reproduce test results in a report format for easy understanding of Managers/Team Leads/other stakeholders.


• Assess and sign-off on deployments as and when needed. 


• Lead client calls/triage calls and explain/resolve issues clearly and concisely.


• Validate from time to time if user requirements and expectations are being met during the testing process.


• Ensure that Accessibility, Performance and Security Tests are included in testing cycles as and when applicable.


• Provide regular test execution updates to Project Managers/other stakeholders.


• Coordinate with QA Automation Engineers to automate the stable parts of the system under test.


• Assist other members of the QA team as and when needed.


• Organize knowledge transfer sessions and maintain the knowledge bank.


• Assign tasks to other QA Analysts if required and keep track of all the reported/assigned defects/issues for every environment of the assigned project.


• Maintain good relationships amongst team members and with cross-functional teams. 


• Share discoveries, learnings, and tools with peers.


• Participate in the creation of quality standards and make recommendations for continuous process improvement.


• Keep abreast with new technologies, quality assurance methodologies, and best practices.


• Perform other related duties as assigned. 

QUALIFICATIONS

• Bachelor's degree in Computer Science, Software Development, or a related discipline from an accredited institution.


• 3 to 5 years of experience in a related role(s).  


• Deep understanding of API testing using tools like Postman and SoapUI is required.


• Hands-on experience with Web and mobile app testing, including Accessibility is required.


• Detail-oriented with strong analytical and problem-solving skills.


• Excellent technical and troubleshooting techniques.


• Ability to draft required technical documentation like Test Cases and Plans.


• Ability to write complex SQL queries (JOINS etc.) and analyze results to validate application functionality.


• Solid understanding of the QA process and testing disciplines and methodologies is required.


• Strong communication skills both oral and written.


• Experience in working within an agile environment.


• Ability to work independently and as part of a team.


• Strong organizational and multitasking skills. 


• Experience with leading a team of QA Analysts in small to medium-sized projects is a plus.

Compensation: Annual base pay of $70,000.00-$85,000.00 CAD, depending on experience and qualifications, plus performance-based bonus.

 
Vacancy Notice: This job posting represents an existing vacancy that Engage is actively seeking to fill.

 
AI Disclosure: AI is not used to screen, assess, or select applicants.

We thank all applicants for their interest in Engage, however, only those selected for an interview will be contacted.

Engage is an equal opportunity employer committed to diversity in the workplace. In addition, Engage is committed to providing accommodations for people with disabilities during the recruitment and selection process. In the event you require any accommodations, please advise us in advance and we will work with you to meet your needs.

Values: Integrity/Teamwork/Diversity/Innovation/Courage