Quality Manager

Primary Duties:

• Assure all plant quality systems and practices comply with IATF 16949 and meet customer requirements.


• Lead the development, implementation, and continuous improvement of quality control systems, procedures, and documentation.


• Oversee internal and external audits of production processes, equipment, and personnel to ensure adherence to quality standards.


• Address customer quality concerns by establishing containment, investigating complaints, identifying root causes, and implementing effective corrective actions.


• Facilitate problem-solving using formal tools such as 5-Why, Ishikawa Diagrams, and 5P; coach and mentor others in the organization on the effective use of these tools.


• Manage supplier quality, including raw glass and component performance.


• Provide leadership, training, development, and performance management for quality personnel.


• Manage key programs including Safe Launch, New Model Introduction (NMI), and the Ambassador Program.


• Collaborate cross-functionally to prioritize and drive efforts that achieve key performance indicators (KPIs) such as Internal PPM, External PPM, and Cost of Quality (COQ).


• Actively support and promote Continuous Improvement initiatives.


• Ensure all required quality reports and documentation are completed accurately and submitted on time.


• Serve as a key contributor to achieving plant performance goals and budget targets.


• Communicate promptly with certification bodies when required (e.g., IATF containment status reporting).

 Qualifications/Skills Required:

• Bachelor’s degree in Engineering or related field


• 5+ years related experience in an automotive manufacturing facility or Tier1 supplier


• Internal Auditor experience and/or certification


• Prior experience with Quality Tools: APQP, FMEA, MSA, SPC, and PPAP


• Excellent communication and interpersonal skills


• Excellent problem-solving abilities

 Qualifications Desired:

• Experience in glass or plastic injection molding.


• Certified Six Sigma Green or Black Belt.


• Prior leadership/supervisory experience.


• Experience with operational excellence or lean manufacturing initiatives.