Job Description Summary

As a Quality - Standards and Governance Leader, you will develop, implement, and maintain the systems, rules, and processes required to fulfill internal and external quality standards. By taking a preventative approach, you will ensure our projects and products consistently meet rigorous specifications.

Acting as a subject matter expert, you will leverage deep industry knowledge and best practices to standardize processes, tools, and performance management systems, helping drive continuous improvement across the organization.

Job Description

Roles and Responsibilities

• Process & Quality Management: Lead the development, implementation, and monitoring of Business Process Management Systems (e.g., Quality Management Systems, Integrated Management Systems). Drive comprehensive process mapping for quality improvement and standardize tools and performance frameworks.
• Expertise & Strategy: Serve as the internal quality resource and best-practice champion. Stay up to date with functional developments, contribute to strategy and policy development, and ensure delivery within your area of responsibility.
• Leadership & Influence: Act as a skilled communicator and influencer capable of conveying complex messages and building consensus. Mentor less experienced colleagues, lead small-to-moderate risk projects, and guide teams through sensitive or challenging initiatives.
• Impact & Autonomy: Shape approaches, projects, and working methods within the functional area, directly impacting the quality, efficiency, and effectiveness of your team. Operate with moderate autonomy under broad guidelines, applying evaluative judgment to shape practices and priorities.
• Problem Solving & Decision Making: Analyze technical data to support data-driven recommendations. Tackle moderately complex problems by taking fresh perspectives on existing solutions and drawing on internal and external insights to make sound decisions.

Required Qualifications

• Bachelor's degree with extensive experience in business process management.

Desired Characteristics

• Communication & Interpersonal Skills: Exceptional written and verbal communication skills, with a proven ability to influence, persuade, and build consensus among stakeholders.
• Leadership: Strong leadership capabilities with a track record of mentoring others and leading cross-functional programs or projects.
• Execution & Project Management: Demonstrated ability to plan, document, market, and execute initiatives from conception to completion.
• Analytical Thinking: Strong problem-solving skills with a proactive approach to analyzing data, anticipating challenges, and implementing effective solutions.

Additional Information

#LI-Remote - This is a remote position