Develop and update comprehensive training programs for ramp operations, ground handling, and related safety procedures.
Collaborate with relevant departments to incorporate changes in industry regulations, company policies, and operational procedures into training materials.
Supervision and Leadership:
Lead a team of ramp trainers, providing guidance, support, and direction to ensure consistent and effective training delivery.
Conduct regular performance evaluations for trainers and provide constructive feedback for continuous improvement.
Training Delivery:
Conduct hands-on and classroom training sessions for ground personnel, focusing on safety, efficiency, and compliance with industry standards.
Utilize various training methods, including simulations, drills, and workshops, to enhance the skills and knowledge of ramp operations staff.
Documentation and Record-Keeping:
Maintain accurate and up-to-date records of all training activities, including attendance, assessments, and feedback.
Ensure compliance with regulatory requirements and company standards for training documentation.
Continuous Improvement:
Evaluate the effectiveness of training programs through regular assessments and feedback mechanisms.
Identify areas for improvement and implement enhancements to training content, methods, or materials as needed.
Safety Compliance:
Collaborate with the safety and compliance teams to integrate safety protocols and procedures into training programs.
Monitor and enforce adherence to safety regulations during training sessions and daily operations.
Coordination with Operations:
Work closely with the operations department to align training programs with current operational needs and challenges.
Provide input on the development of operational policies and procedures based on training observations and feedback.
Qualifications:
Previous experience in aviation ground operations and training.
Strong understanding of aviation regulations and safety standards.
Excellent communication and interpersonal skills.
Leadership experience with the ability to motivate and inspire a team.
Detail-oriented with strong organizational and documentation skills.
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