Rebate Support Specialist

Rebate Support Specialist

About LBMX

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.

Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

Position Description

We are seeking an experienced, detail-oriented Accounting specialist to join our dynamic team. Reporting to the Rebate and Accounting Specialist, this role is integral to the seamless operation of our Advanced Solutions team, supporting both our member and supplier partners as well as a group’s internal staff. This position is critical for ensuring prompt reconciling of rebates, analyzing results from period over period.

This is an onsite position based in our London, Ontario office. Candidates must be legally eligible to work in Canada. 

Responsibilities: 

• Serve as the primary point of contact for rebate inquiries from member and supplier partners, ensuring timely and efficient resolution.


• Oversee the processing of rebates, reporting, and analytical data


• Conduct reconciliations, prepare reports, and ad-hoc accounting items as needed


• Assist with supplier questions regarding onboarding and helping to maintain those accounts.


• Perform light administrative tasks to support the office's smooth operation.


• Continuously improve processes to enhance customer experience.

What We’re Looking For:

• Customer-Focused: A passion for delivering exceptional customer service, demonstrated by fast response times and effective communication.


• Problem Solver: Ability to troubleshoot issues and provide creative, practical solutions for customers and team members.


• Detail-Oriented: Accuracy in financial transactions, reporting, and data entry is critical.


• Adaptability: Willingness to manage a variety of tasks in a fast-paced environment.


• Purchase to Pay Knowledge: A keen understanding of how the invoice and payment process works within a business.

Requirements: 

• Minimum of 5 years of experience in an accounting role, ideally within a buying group or supply chain environment.


• Strong working knowledge of accounting practices and journal entries.


• Proficiency with financial software such as Sage/QuickBooks, and advanced skills in Microsoft Excel and Word, and experience with using a CRM


• Excellent organizational skills with the ability to manage multiple priorities and deadlines.

Compensation

Salary Range: $50,000 to $60,000 annually, based on experience and qualifications

What You Can Expect at LBMX

• Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program


• Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year


• Company matched GRSP contributions


• Flexible summer hours and a strong commitment to work-life balance


• Education subsidies to support your professional growth


• Full access to LinkedIn Learning to support continuous development and skill building


• Maternity, Parental, and Compassionate Care Leave top-up program


• $500 new hire home office allowance

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.