Receptionist

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Receptionist

It is the responsibility of the Receptionist to provide professional, courteous, and effective customer service. This individual answers and routes calls, greets customers and assists the management team as needed.

• Monday - Friday in office role
• 9am-5pm
• salary - $41,600 - $45,760

The Receptionist reports to the Loan Funding Supervisor.

Responsibilities

• Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner.
• Reconciles bank statement each morning
• Page employees who are requested by customer either in person or via telephone.
• Process customer payments accurately and securely.
• Generate wholesale Bills of Sale and ensure all documentation is complete and compliant.
• Transfer phone calls to appropriate parties promptly and accurately.
• Take phone messages when needed and ensure they are received by the appropriate person.
• Complete and review Bank Deposits
• Process vehicle terminations 
• Greet and assist all customers in a prompt, friendly and professional manner.
• Maintain cleanliness and appearance of desk and showroom.
• Other duties as assigned.

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

We offer a comprehensive benefits package designed to support you and your family, including:   

• Competitive pay  
• Medical, Dental and Vision Plans  
• Paid Holidays & PTO  
• Short and Long-Term Disability  
• Paid Life Insurance  
• 401(k) Retirement Plan  
• Employee Stock Purchase Plan  
• Lithia Learning Center  
• Vehicle Purchase Discounts  
• Wellness Programs  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 2/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
• Up to 1/3 of time: transport or place up to 25 pounds

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.