At Pier 4, we're building something special. Recognized by the Globe & Mail Report on Business as one of Canada's Top Growing Companies for 2024 & 2025, we combine ambitious growth with a commitment to creating an exceptional workplace culture. We believe success is measured not just by our bottom line, but by the experiences and opportunities we create for our team members.
We value diversity, champion equal opportunity, and are dedicated to making Pier 4 a place where everyone can thrive. We're looking for a Receptionist who wants to grow with us and contribute to our exciting journey.
The Opportunity
As our Front Desk Receptionist, you'll be the first impression of Pier 4, creating a welcoming and professional experience for visitors, clients and team members. You will play a key role in maintaining seamless front desk operations while providing administrative support across the office.
What You'll Do
Front Desk & Customer Experience
Greet and welcome visitors, clients and team members
Answer, screen and direct incoming phone calls and emails promptly
Maintain a clean, organized and professional reception area
Office Coordination & Support
Assist with scheduling meetings and managing calendars where required
Handle incoming and outgoing mail and packages
Assist with general administrative and office operations as needed, these include…
Boardroom preparation for meetings
Maintaining office inventory and supply levels
Organizing office spaces to ensure smooth day-to-day operation of the office
Communication & Organization
Act as a central point of contact to help facilitate communication across teams
Respond to general inquiries and direct requests appropriately
Anticipate needs and contribute to smooth-running office environment
What Success Looks Like in This Role
Visitors feel welcomed and supported from the moment they arrive
The front desk operates smoothly and efficiently at all times
Internal teams receive timely and reliable administrative support
Growth Opportunities
Build a strong foundation in administration and customer service within a high-growth company
Gain exposure to senior leadership and cross-functional teams across the organization
Take on increasing responsibilities while developing professionally through mentorship
Explore potential career progression into as Administrative Coordinator or Office Manager
What You Bring
Required Qualifications
Bachelor's degree or certificate in Business Administration or a related field (preferred)
1-3 years of experience in a receptionist, front desk, or administrative role
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Exceptional verbal and written communication skills
Personal Attributes
Friendly, professional, and customer-service oriented
Strong multitasking and time-management abilities
Highly organized with a proactive mindset
Reliable and punctual in a dynamic environment
Discretion handling sensitive information
What We Offer
Competitive compensation and comprehensive benefits package
Opportunity to grow with a recognized Top Growing Company
Supportive, collaborative work environment
Professional development opportunities
Work-life balance in a Great Place to Work-certified company
Position Details
Location:Toronto, Ontario (on-site)
Department:Administration
Employment Type:Full-Time
Ready to Join Us?
If you're an organized, proactive professional looking for a role where you can make a real impact, we'd love to hear from you. Apply today and become part of the Pier 4 story.
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