Réceptionniste

RECEPTIONIST

Working at a LASIK MD clinic (an affiliate of Vision Group) means helping people improve their vision. It means experiencing the satisfaction of a job well done and seeing the happiness in patients' eyes, knowing you've changed the way they see life. It also means having the opportunity to build a stable and rewarding career that lives up to your potential.

Join our team, where our Great Place to Work® certification reflects our commitment to creating a supportive and inclusive culture for every member of our organization!

A look at our benefits

• You receive a quarterly bonus.
• You hold a permanent, full-time position.
• You enjoy free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floating holiday, and 1 wellness day.
• You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
• You work alongside ophthalmology experts and are part of one of Canada's Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting area, ensuring that new patients complete the questionnaire required for their medical records.
• You manage incoming and outgoing mail, the clinic's phone lines and voicemail, and contact patients to confirm their appointments.
• You are responsible for updating the patient records and appointment management system after each patient's arrival and departure.
• You manage inventory and help maintain the clinic's appearance and cleanliness as needed.
• You receive cross-training for the Clinical Assistant position.
• You support the organization's risk management program by promptly identifying and reporting any incidents, concerns, or risks related to patient safety to clinic management, contributing to company-wide efforts to identify, report, and mitigate risks.

A clear view of your strengths

• You have experience as a receptionist, medical secretary, or administrative assistant and/or possess excellent customer service skills (experience in the healthcare field is considered an asset).
• You thrive in a dynamic, fast-paced environment.
• You are comfortable using computer applications (Outlook, Microsoft Office Suite, electronic medical record (EMR) systems, etc.) and technology.
• You demonstrate a strong customer service orientation and emotional intelligence.
• You stand out for your organizational skills, teamwork, and ability to work independently.
• You are bilingual in French and English, as the role requires communication with English-speaking partners across Canada.
• Schedule: You are available Monday to Friday between 7:30 a.m. and 5:00 p.m. (flexibility required), as well as Saturdays on a rotating basis (1 Saturday out of 3).

From our point of view

Regardless of your background, we're looking for more than just a résumé. Since we provide in-house training, your motivation and willingness to learn are what matter most in our selection process.