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Regional Account Manager

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Job Description - Regional Account Manager

Title: Regional Account Manager
Location: Montreal, Canada based (remote + travel up to 70%)

POSITION OVERVIEW

The Regional Account Manager is responsible for driving profitable growth within a defined geographic territory. This role builds and maintains strong customer relationships, expands account penetration, and executes territory plans aligned to business targets and go-to-market (GTM) strategies. The manager analyzes market trends, identifies new opportunities, and collaborates cross-functionally to deliver solutions that meet customer needs and support growth objectives. Success requires disciplined pipeline management, accurate forecasting, and effective negotiation to close opportunities. The role ensures post-sale satisfaction, manages risk within accounts, and represents the company professionally in the region. Success depends on strong ownership of territory performance, data-driven decision-making, and the ability to translate insights into actionable plans that drive growth and customer outcomes.

ESSENTIAL JOB SKILLS/DUTIES

  • Own regional revenue, margin, and growth targets; execute territory and account plans aligned to GTM strategy
  • Develop territory and account plans quarterly.
  • Prospect, qualify, and advance new opportunities.
  • Conduct executive-level customer meetings. Conduct client meetings and presentations; communicate value propositions clearly and effectively
  • Negotiate pricing and contract terms.
  • Forecast sales and report performance weekly.

REQUIRED TECHNICAL SKILLS

  • CRM proficiency for pipeline management.
  • Data analysis using spreadsheets and dashboards.
  • Territory planning and segmentation methods.
  • Proposal development and competitive positioning.
  • Forecasting accuracy and sales metrics fluency.

REQUIRED SOFT/LEADERSHIP SKILLS

  • Clear, concise written and verbal communication.
  • Executive presence and meeting facilitation.
  • Negotiation and objection handling skill.
  • Time management and prioritization discipline.
  • Collaborative approach with cross-functional teams.

REQUIRED EDUCATION & EXPERIENCE

  • Bachelor's degree or equivalent experience.
  • Three or more years in account management.
  • Demonstrated success meeting sales targets.
  • Experience managing regional territories.

PREFERRED EDUCATION & EXPERIENCE

  • Preferred Five or more years complex experience B2B sales.
  • Industry-specific regional market experience.
  • Formal sales methodology training.

SUPERVISORY RESPONSIBILITIES

  • May lead cross-functional account teams.
  • No direct reports

TRAVEL REQUIREMENTS

  • Travels: Regional client visits and industry events.
  • % of Time: Up to 70% travel as needed.
  • Overnight Travel: Occasional overnights for customer meetings.
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