Position Overview

Role and Responsibilities

Implementing Processes

• Enforce DCC’s policies and procedures across both campuses.
• Tackle safety concerns, mediate conflicts, and support student well-being.
• Ensure policy alignment with DCC’s mission and values.

Communication and Marketing

• Champion DCC’s programs through direct marketing and campus events.
• Utilize social media platforms to engage prospective and current students.
• Direct interested individuals to admissions and student services for support.

Campus Safety and Security

• Implement security protocols and procedures for both campuses.
• Regularly assess campus grounds for safety risks.
• Monitor building and staffing hours.
• Facilitate the ergonomic seating and classroom management in collaboration with operations team.

Student Services

• Resolve day-to-day student welfare concerns quickly and effectively.
• Oversee student retention initiatives.
• Build strong professional relationships with administrators, faculty, and students.
• Leading students graduation events.

Record Keeping and Documentation

• Ensure completion of all paperwork and documentation.
• Oversee maintenance and reporting of student records for academic and financial matters.

Team Management

• Foster positive working relationships with administrators, faculty, and students; lead by example with an all-hands-on-deck approach.

Qualifications and Key Attributes

• Bachelor's degree (preferably in education, business, or a related field) or equivalent experience/other education.
• Experience in education administration or similar roles.
• Exceptional communication skills; must be comfortable engaging with diverse groups and addressing challenges directly.
• Knowledge of campus safety protocols and policies.
• Innovative and creative thinker.
• Resourceful problem solver.
• Respects individuals’ differences and embraces diversity.
• Committed to sharing knowledge and best practices.
• Adaptable to constant change; thrives in a challenging and dynamic environment.

Diversity and Inclusion