Regional Operations Director

Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries.

In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going...

Role Overview

Focusing on people, safety, compliance, service and efficiency/profit maximization, the Operations Director will provide leadership and oversee overall operations for the business unit.

• Manage interaction of all the departments in Ontario to ensure most cost and time efficient workflow
• Manage proactive and reactive safety measures to show continuous improvement in safety performance and meet business unit (BU) KPI’s.
• Manage all necessary compliance activities for BU to ensure regulatory requirements are adhered to
• Provide superior customer service by developing customer focused team and leaders at all levels, and managing proactive and reactive safety measures to show continuous improvement in service performance and meet business unit KPI’s
• Manage quality control standards and measures to achieve target outcomes
• Manage all cost inputs to ensure best value operations performance
• Work closely with the sales team to strategize growth and maximize EBITDA performance of the BU
• Streamlined operations such as process flow mapping, time in motion studies, risk assessments, and other continuous improvement functions are conducted as needed to improve the BU performance.
• Working with Transport Manager, ensure proper routing to maintain efficient service
• Review operating reports and liaise with Plant Supervisors and Leads as appropriate to direct the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays
• Ensure preventative maintenance programs for the site are developed and adhered to
• Hiring, training, and developing of all operations employees
• Foster and maintain a positive “team” relationship between operations and other departments

• 3-8 years of leadership experience within relevant role
• Proven success with continuous improvement processes related to quality, cost savings and operational efficiencies
• Intermediate word and excel skills for reporting purposes
• Strong written and verbal communication skills 

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.