Registered Technologist Supervisor - Corporate Lab Admin

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Reports to the Clinical Services Manager, Laboratory Medicine.

Accountabilities:

• Comprehensive working knowledge of the theory, methodologies, and procedures in Hematology, and Flow Cytometry.
• Supervise staff, providing guidance and feedback to ensure high performance.
• Lead staff, monitor performance, and ensure alignment with objectives.
• Collaborate with management to plan and coordinate work within the modality.
• Manage modality workflows, addressing barriers and optimizing resources.
• Ensure quality and safety standards are met and implement improvements.
• Analyze and report on operational data, identifying areas for improvement.
• Ensure safe, efficient modality operations and address performance issues.
• Manage and monitor departmental budget, ensuring cost efficiency and alignment with goals.
• Manage staff schedules and payroll with the staffing team, ensuring accuracy.
• Contribute to employee performance reviews with constructive feedback.
• Review and update policies, processes, and procedures to ensure compliance.
• Plan for new programs, testing needs, and space requirements.
• Ensure regulatory compliance through equipment checks and inventory management.
• Participate in meetings, presenting modality-specific insights.
• Participate in hospital committees or external meetings.
• Travel between sites as required.

• Graduate of an accredited Medical Laboratory Technology program or equivalent education (CSMLS)
• Must be registered with the College of Medical Laboratory Technologists of Ontario (CMLTO)
• Minimum 6 years’ experience as a laboratory technologist required
• Experience with hospital information systems, laboratory information systems and Paradigm document control software required
• Excellent interpersonal and communication (verbal and written) skills required
• Demonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skills preferred
• Supervisory experience in a hospital environment preferred
• Management and supervisory courses an asset
• Working knowledge of departmental budgets and schedules an asset
• Proven skills and competence in departmental policies, processes and procedures
• Experience in developing policies, processes and procedures, duties and responsibilities
• Experience coordinating workflow and prioritizing in a fast paced environment
• Demonstrate excellence in organization and time management skills to meet deadlines
• Demonstrate mature judgment and initiative and ability to effectively problem solve
• Strong ability to multitask, be assertive, flexible and responsive to conflicting priorities
• Must possess strong motivation skills as well as being self-motivated
• Ability to work independently or as part of a multi-disciplinary team environment
• Excellent computer knowledge and skills
• Excellent attendance and punctuality record
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
• Ability to work and travel between all hospital sites

Hours: Currently Days, 8 hours, Monday to Friday - must be available to attend Osler sites after hours and during emergencies (subject to change in accordance with operational requirements)

SALARY:

Minimum: $45.57 per hour

Maximum: $58.48 per hour

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.