Career Coach Facilitator - York/Durham Region

Career Coach Facilitator - York/Durham Region (5-Month Contract ending in late August, with potential for Extension)

About HIEC

HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship, and workforce development in Ontario. With over 30 years of experience as an active, community-focused organization, HIEC aims to enhance career education and inspire youth to make informed career decisions.

Learn more at www.hiec.on.ca

Why Us?

At HIEC, our goal is to positively impact the career journeys of others — and that includes our own team! We foster a culture where people feel valued, respected, and inspired to bring their best ideas forward. You’ll join a team that encourages innovation, collaboration, and continuous learning in a workplace where you truly belong.

This role also offers:

• Competitive salary


• A Comprehensive Employee Benefits plan (Extended Health, Dental, etc.)


• Mental Health Supports (Calm App subscription)


• Professional Development and Career Growth Opportunities


• A workplace rooted in inclusion, creativity, and purpose

Position Description

The Career Coach Facilitator – York/Durham region, plays a key role plays a key role in the success of the Ontario Career Lab (OCL) - an innovative, province-wide career exploration initiative led by HIEC that connects volunteer Career Coaches with Grade 9 and 10 students across Ontario. As the on-site lead for Ontario Career Lab sessions, this role is ideal for a confident facilitator who can engage audiences, create welcoming environments, and deliver impactful programming. Travel will primarily be within the York and Durham regions of Ontario, with occasional travel to other regions as required.

The facilitator leads career coaching sessions in schools and ensures seamless coordination between educators, volunteers, and students. The role blends dynamic facilitation with program coordination and community engagement, connecting youth to real-world career insights. A strong interest or background in career development, experiential learning, or workforce education is highly valued.

Learn more about Ontario Career Lab at www.ontariocareerlab.ca

Job Responsibilities and Key Accountabilities

Facilitation and Program Delivery

• Deliver engaging opening and closing presentations that inspire students and set the tone for career exploration sessions.


• Manage event flow, transitions, and timing while maintaining high energy and professionalism.


• Adapt facilitation style to suit diverse audiences and learning environments.


• Support student engagement throughout sessions and ensure alignment with program objectives.


• Represent HIEC and Ontario Career Lab as an enthusiastic, credible, and professional facilitator.

Program Coordination and Logistics

• Serve as the on-site lead for each event, overseeing setup, materials, and volunteer orientation.


• Conduct pre-session briefings with Career Coaches to review structure, expectations, and key messages.


• Coordinate logistics with teachers and administrators, ensuring clarity on schedules, groupings, and accessibility needs.


• Manage event materials, including distributing and collecting resources and ensuring readiness of technology and supplies.

Stakeholder Engagement

• Build strong relationships with educators, students, volunteers, and community partners.


• Support recruitment of Career Coaches by connecting with local employers, associations, and industry organizations.


• Communicate effectively with all stakeholders, addressing on-site questions and resolving challenges as they arise.


• Collaborate with partner organizations to enhance the reach and impact of Ontario Career Lab programming.

Evaluation and Reporting

• Administer and collect post-session evaluations from students and Career Coaches.


• Ensure compliance with data privacy and security protocols when handling program information.


• Document session outcomes and submit concise reports to the Program Management Team.


• Share insights and success metrics that help strengthen overall program delivery.

Continuous Improvement

• Identify opportunities to enhance facilitation techniques and student engagement strategies.


• Contribute creative ideas to improve logistics, volunteer experiences, and program impact.


• Support knowledge-sharing across the facilitation team to ensure consistency and excellence.

Qualifications to Succeed:

• Minimum: high school diploma; post-secondary education in education, communications, or social sciences is an asset.


• 3–5 years’ experience in facilitation, training delivery, or program coordination.


• Familiarity with the York/Durham region communities, geography, and cultural context is highly valued.


• Experience working with youth or in educational settings is a strong asset.


• Experience in career coaching, employment counselling, or workforce development is a strong asset.


• Proficiency in digital tools for coordination, reporting, and communication.


• Fluency in French (written and spoken) is an asset.


• ASL/FSL is an asset.


• Experience facilitating both virtual and in-person sessions.

Key Competencies

• Exceptional facilitation and presentation skills with confidence speaking to large groups.


• Strong organizational and time-management skills with the ability to adapt to changing environments.


• Excellent interpersonal and communication abilities.


• Initiative and problem-solving skills to manage logistical challenges.


• Collaborative, positive, and team-oriented approach.


• Interested in working for a not-for-profit organization.

Working Conditions

• Remote position based in the York/Durham region of Ontario; travel required throughout the region to school and community sites (Main office is in Burlington, ON)


• Frequent travel across Ontario to school locations.


• Valid Ontario driver’s licence and access to a reliable vehicle required.


• Early mornings and flexible scheduling based on school needs.


• Vulnerable Sector Screening (VSS) is required.

We thank everyone who submits an application for their interest! This job opening represents an active vacancy. Although our team is mighty, it's still small; only successful applicants will be contacted. To ensure that each candidate's journey is consistent and that it is a fair and equitable hiring process, we will not respond to any personal messages regarding this role.

Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location.

Target Salary: $46,559 - $60,000

Salary Grade: $46,559 - $63,453

HIEC is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, LGBTQ2S+ people of colour, and people with disabilities. Accommodations are available on request for qualified candidates during each stage of the recruitment process. Please note that candidates applying for Canadian job openings should be authorized to work in Canada. Please contact Human Resources at [email protected] for any accommodations or questions relating to our accommodation process.