CIAM Architect with SAP Customer Data Cloud Expertise

Summary:

We are seeking a CIAM Architect with deep expertise in SAP Customer Data Cloud to lead end-to-end solution design, implementation, and operations. This role will support complex identity and access management initiatives focused on data integration, security, and customer experience across global platforms.
General information:
This role supports a digital transformation initiative to centralize and streamline customer identity and access management across multiple regions and platforms. The team is responsible for designing scalable, secure, and user-centric CIAM solutions integrated with downstream systems, marketing tools, and web/mobile applications. Current pain points include fragmented identity systems, inconsistent user experiences, and evolving compliance needs. The project is in active implementation phase with a need for governance standardization, technical accelerators, and improved observability. Key tools and systems include SAP CDC (CIAM), IdentitySync, OIDC/SAML, custom APIs, and marketing integration platforms.

Task and deliverables:

• Serve as subject matter expert for SAP CDC CIAM, including DataFlows, Consent & Progressive Profiling, and ScreenSets.
• Define and implement custom identifier strategies with policy governance and provider configurations.
• Architect data synchronization patterns using IdentitySync, Webhooks, and native connectors.
• Lead design and enablement of SSO (OIDC/SAML) with token/session/risk policies.
• Integrate SAP CDC with downstream applications and platforms, ensuring scalability and data quality.
• Collaborate with web/app teams to build reusable client/server-side implementation accelerators.
• Review architectures and production readiness with regional development teams.
• Manage roles, permissions, and privacy/security guardrails in line with standards.
• Operationalize Insights, custom reports, and the Identity Query Tool for analytics and audits.
• Identify and communicate risks, dependencies, and assumptions that impact roadmap delivery.
• Translate localization and regulatory requirements into compliant technical solutions.

• [Required] Bachelor’s degree in Computer Science or related field (or equivalent experience).
• [Required] 8–10+ years in engineering or solution consulting, including 3+ years with SAP CDC.
• [Required] Experience delivering 3+ full-cycle SAP CDC implementations.
• [Required] Strong collaboration with global, cross-time-zone teams.
• [Nice to have] SAP CDC certification.