Engineering Manager - Merchant Experience

Based in Canada, Paramount Commerce is a fintech company focused on making payments simpler and more secure. We’ve been helping reshape online payments since the early 2000s, enabling people to pay directly from their bank accounts, without relying on credit cards or e-wallets.

Security, risk management, and reliability are at the core of what we do. We build payment solutions that are seamless, backed by strong safeguards and meaningful data.

As we continue to grow across Canada and prepare for global expansion, we’re looking for curious, thoughtful people who enjoy solving complex problems and pushing ideas forward. If you’re excited about building the future of payments - and want to be part of a team that’s shaping what’s next - we’d love to hear from you.

The Opportunity

We're looking for an Engineering Manager to lead our Merchant Experience engineering team in building robust, scalable, and intuitive systems that enhance the experience and engagement of our merchants. This critical role will drive technical excellence and innovation across our merchant platform, enabling seamless onboarding, management, and retention of merchants through robust technology and superior user experience. 

This is a hands-on leadership role, guiding a high performing, autonomous team while fostering a culture of collaboration, accountability, and continuous improvement. If you’re passionate about owning a domain and leading a team of talented engineers, in an environment full of complexity, we’d love to hear from you.

What You'll Do

• Lead, manage, mentor, and scale a high-performing team of engineers dedicated to building merchant centric features, APIs, portals, and systems that optimize merchant operations.
• Partner closely with Product Management, other Engineering domains, and our Data Science team to understand merchant needs and translate them into pragmatic technical solutions.
• Architect and deliver scalable, high-performance systems that improve merchant onboarding, engagement, and loyalty.
• Ensure seamless integration and interoperability across our platforms, enabling merchants to efficiently manage their operations.
• Foster a culture of technical excellence through code reviews, best practices, and modern software engineering principles.
• Be hands-on with design and architecture decisions while leading by example in technical discussions and implementation reviews.
  

Who You Are

• 5+ years of software engineering experience, with strong proficiency in Golang, and 3+ years leading engineering teams.
• Deep understanding of distributed systems, scalability, and performance.
• Experience designing and operating microservices, with a strong grasp of Event Sourcing.
• Comfortable working in Kubernetes and modern cloud environments (AWS / GCP).
• Experience partnering closely with Product to own a domain end-to-end.
• Hands-on when it matters, guiding design and architecture without micromanaging.
• Strong judgment around trade-offs, balancing innovation with proven approaches.
• Calm, confident, and collaborative, with strong opinions that are loosely held.
• Customer minded, with care for how technical decisions impact real people.

We’re looking for an Engineering Manager who enjoys staying close to the work, building strong teams, and turning complex problems into elegant, scalable systems.

Why Paramount Commerce?

• Why Paramount Commerce?
• Competitive salary
• Generous Vacation & Summer Fridays
• Health & Dental Benefits
• Wellness Spending Account
• Retirement savings matching plan
• Remote/Hybrid work (Thursdays in office if you live in the GTA) 
• Birthday Day Off
• Quarterly Socials 
• Volunteer Days to give back to our community 
• Parental leave top up program

The base salary range for this full-time position is $180,000 - $220,000 CAD.

Final compensation will be dependent on experience, skillset, and role related qualifications, and will include benefits and bonus as per company policy. Please note that base salary ranges may differ based on location and local currency. 

We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices.

DEI

At Paramount Commerce, we are proud to be an equal opportunity employer, and we do our best to make sure all people feel supported and connected at work.  We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. 

We believe that different perspectives, experiences, backgrounds, and skill sets are what make for high performing teams, and we are committed to creating a place for our employees to be their authentic selves.  Don't worry if you don't check every box. If you're excited about this role and think you'd be a good fit, we encourage you to apply.

Accommodations

Accommodations are available on request for candidates taking part in all aspects of the recruitment process. If you require any accommodation, please let us know and we will work with you to provide the necessary support.