Remote French Bilingual Customer Service Rep

Now hiring Customer Service Representatives that are fluent in both French & English! Work from home! Full time hours! Work in the telecommunications industry!

Must be currently living in Canada with a valid SIN

Advantages of this position includes:

– Direct-hire position – let us connect you with this career opportunity

– $18/hour pay rate during training, $19.25/hour pay rate after training

– Bonuses & incentives programs

– Health benefits: medical, dental, vision

– Refer a friend bonus

– Flexible schedule options

– Room to grow & advance

– All equipment is shipped directly to your home

– 100% work from home

You will be communicating with customers through inbound calls identifying customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need. Take payment, explain charges and help customers to navigate self-serve.

All applicants must be currently residing in Alberta and able to work full time (40 hours per week) on SIN. You will work 8 to 9.5 hour shifts, 5 shifts per week. Your shifts will fall between the hours of 7am and midnight Monday to Sunday.

All applicants must be fluent in both French and English, have a high school diploma or equivalent, have at least 6 months of customer service experience, and have your computer hard-wired to the internet

To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (other formats will cause an error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to [email protected]. If your experience and preferences are a match for our role we will contact you.

**Please complete the questionnaire to help set up your file with us**

Skills often associated with this type of position includes: customer service, CSR, work from home, remote position, call centre, call center, customer support, french speaking, french bilingual, full time, direct hire, permanent position, telecommunications