Intermediate Claims Adjuster - Global Hospitality Client

Join our growing team as an Intermediate Claims Adjuster for a Global Hospitality Client. In this remote role, you’ll apply your expertise to meaningful work and play an important role in delivering exceptional service when it matters most.

As a desk adjuster, you’ll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

The salary range is $50,000 to $76,000 annually

• Investigation, collection, and analysis of claims information.


• Evaluates coverage, liability and quantum.


• Negotiates, settles, finalizes claims.


• Accurate recording, reporting and presentation of files


• Maintenance of accurate billing, and time and expense records.


• Work with manager to maintain client relations

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial liability claims is required


• Knowledge of property and/or bodily injury claims is an asset


• Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required


• Minimum of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario with the ability to obtain additional licenses across Canada


• Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims


• Proficient in maintaining accurate and detailed activity, transaction and reserve records


• Advanced computer skills including Office 365 and Windows 10


• Excellent telephone etiquette and courtesy


• Excellent communication skills, must be a team player with a strong commitment to quality and customer service


• French/English Bilingualism would be considered an asset

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