Partner Operations Lead

In this role, you will define and operationalize the end-to-end partner operating model, ensuring scalable systems, clean data architecture, and efficient workflows that support partner-driven revenue growth.

• Build and own the partner data model across Salesforce and Crossbeam, including lifecycle stages, attribution logic, and pipeline tracking from lead to closed-won


• Design and maintain partner-related Salesforce objects, fields, automation, and validation rules in collaboration with Sales Ops


• Establish consistent data standards and audit existing datasets to identify gaps and improve data integrity


• Create a centralized source of truth across systems such as Salesforce, PRM, Crossbeam, Airtable, and other partner tools


• Own PRM strategy, selection, implementation, and optimization aligned with the evolving partner ecosystem


• Define and standardize partner engagement processes including lead submission, deal registration, and co-sell workflows


• Design automation and AI-enabled workflows to improve routing, prioritization, and operational efficiency


• Integrate AI and enablement tools into structured workflows to reduce manual effort and improve visibility


• Build and maintain dashboards and reporting frameworks to track partner performance, pipeline, and revenue impact


• Support commission tracking and partner payout reporting to ensure accuracy and timeliness


• Collaborate cross-functionally to ensure alignment between partner operations, sales execution, and revenue strategy

Requirements:

The ideal candidate brings strong experience in partner operations, revenue operations, or sales operations, with a proven ability to design scalable systems and operate independently in complex environments. You are highly analytical, technically strong in Salesforce, and comfortable building from scratch.

• 5+ years of experience in Partner Ops, RevOps, or Sales Ops with ownership of systems and workflows


• Proven experience building operational systems from the ground up rather than maintaining existing processes


• Hands-on expertise with Salesforce, including data modeling, automation, reporting, and dashboard creation


• Experience with partner ecosystem tools such as Crossbeam, PartnerStack, Impartner, Allbound, or similar PRM platforms


• Strong understanding of co-sell motions, partner pipelines, and revenue attribution models


• Experience working with automation tools such as Zapier, Airtable, or similar platforms


• Familiarity with AI tools (e.g., ChatGPT, Claude, Nooks) to enhance operational efficiency and workflow design


• Strong systems thinking with the ability to simplify complex processes into scalable models


• Comfortable operating in ambiguity and making independent, ownership-level decisions


• Strong communication skills and ability to collaborate across technical and non-technical stakeholders

Benefits:

• Fully remote-first working model with global flexibility


• High autonomy to structure your work around personal and professional needs


• Competitive annual bonus or sales incentive plan eligibility


• Generous paid leave, including family bonding leave


• 2 paid charitable days per year to support causes you care about


• Access to global, multicultural teams and international collaboration opportunities


• Strong people-first culture emphasizing recognition and inclusion


• Continuous learning support with access to dedicated learning platforms


• Opportunity to shape and scale a global partner operations function from the ground up