Trust & Safety Process Auditor

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

The auditing division in Trust & Safety is looking for dynamic people that are very well organized and will be handling the oversight of processes relating to the Trust & Safety portfolio. They should enjoy working as a team but also be independent enough to operate solo efficiently. Trust & Safety is an important part of our business, and candidates must be passionate about “doing the right thing” as a major element within auditing will be to hold an unbiased and objective viewpoint while ensuring process governance and risk management, both of which are vital to the company’s success. 

What you’ll be doing:  

• Perform audits including governance of existing/new processes and ensuring compliance regulations are met 

• Identify gaps (inefficiencies) or potential risks 

• Create process flowcharts and checklists 

• Create detailed audit reports summarizing findings and proposed changes/recommendations 

• Create and maintain action items from audit reports 

• Create and maintain documentation related to ongoing and new processes 

• Communicate with multiple parties involved within a workflow (Gathering information and communication of gaps/risks) 

• Create monthly and annual reports summarizing performed audits 

• Act as an independent source with an objective view 

• Engage in continuous updating of compliance / Trust & Safety regulations 

What you’ll need to be successful:  

Must Haves: 

• Must have a minimum of 3 years of experience reviewing and understanding processes. 

• Must have knowledge of building flowcharts  

• Strong knowledge of Microsoft Office (Visio (Or Gliffy), Excel, powerpoint) 

• Effective time management & organization 

• High attention to detail and excellent analytical skills 

• Effective ability to take information and convert into condensed actionable items  

• Strong communication skills written and orally 

• Comfortable in a multitask/ priority changing environment 

•  Ability to think outside the box when seeking ways to make things more efficient 

• Strong work ethic in both an individual and collaborative environment 

Nice to haves: 

• Knowledge of Microsoft Power Automate  

• Experience with Jira or Confluence  

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content