Representative, Homeowner Care (Vancouver)

You enjoy working in a fast-paced environment and have excellent time management and organizational skills. You have an eye for detail and are a stickler for quality. You have a knack for hands-on construction and customer service and have many years of experience ensuring the delivery of top-quality units on several residential projects or larger wood frame townhouse/condominium building projects.

You will

Provide oversight, leadership and management while completing the following on assigned sites:

Initial Inspections

• Assist the manager with conducting initial inspections

Orientations

• Ensure the homes are ready for orientation


• Ensure common areas are clean and presentable


• Complete all repairs identified at the homeowner orientation

Possession

• Review homes to ensure they are ready for possession, as per the HOC process

Inventory

• Repair homes, as needed

Service Requests

• Review and attend initial service request, as needed


• Confirm which repairs are warrantable and non-warrantable


• Complete all warrantable repairs


• Contact administrator to schedule trades for repairs, as required


• Schedule follow-up appointments with the owners as required to complete repairs


• Complete warrantable strata repairs as they arise


• Address and resolve any warranty-related issues that may arise during or after project completion


• Complete and update the service app once repairs are complete


• Perform other duties, as needed

You have

• A minimum of 2 years’ relevant experience


• Knowledge of, and are familiar with, New Home Warranty 2-5-10


• General knowledge of construction


• Working knowledge of Microsoft Office


• Strong organizational skills


• Excellent communication skills, both written and verbal


• A reliable vehicle, available daily

We have

• Great, diverse, authentic people!


• Unlimited career growth opportunities


• Mentorship from the ‘best in the biz’


• A Corporate Giving Strategy supporting community development


• Annual salary reviews and performance bonuses


• 100% employer paid Benefit Plan with Healthcare Spending Account and Employee Assistance Program


• An Educational Assistance Program


• A ‘dress for your day’ policy… and more!

Pay Range

• Base Salary of $75,000 - $90,000 per year, based on experience.

We are hiring for two (2) positions through this posting. These positions will be based at one (or multiple) of our sites in the Lower Mainland.

Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America.

Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes. 

We own, co-own, manage or have previously owned 12 million square feet of retail, industrial and office space, and our land portfolio includes more than 60 communities, spanning 9,100 acres across Canada and the United States.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.