Reservations Supervisor

(This ad is posted by FillaRole, and your application will be applied to the job the employer is looking to fill using FillaRole AI-powered hiring tool.)

Please apply directly to this website >>> https://app.fillarole.ca/jobs/941/reservations-supervisor/sioux-narrows-on?utm_source=Workable&utm_medium=Reservations%20Supervisor&utm_campaign=Referral

Job Duties:

Coordinate, assign and review the work of lodge and other accommodation services clerks, reservation clerks and other travel and accommodations workers that deal with patrons

Establish work schedules and procedures and coordinate activities with other work units or departments

Adjust reservation rates based on availability

Resolve work-related problems and prepare and submit progress and other reports

Hire and train staff in job duties, safety procedures and company policies

Review reservation quotes prior to sending to patrons

Requisition supplies and materials as well as prepare order for submission and consideration

Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work

May perform the same duties as workers supervised as well as things that need to be completed to ensure guests have the best experience possible.

Job Requirements:

Previous front desk experience at a resort is an asset

Comfortable answering phones, emails and any other correspondence needing a reply

Work well independently and part of a team

Amazing customer service ability

Strong retention of information is an asset to remember guest preferences

Computer skills are an asset

Previous experience taking payments through cash or card is an asset

Willing to work all days of the week including holidays

Able to start work early and work late if required

Excellent hygiene and presentable is required on shift

Benefits Package:

Accommodation available for 170 bi-weekly and 3 meals per day included.

Please apply directly to this website >>> https://app.fillarole.ca/jobs/941/reservations-supervisor/sioux-narrows-on?utm_source=Workable&utm_medium=Reservations%20Supervisor&utm_campaign=Referral