Residential Team Lead

JOB TITLE

Residential Team Lead

JOB OVERVIEW

We are currently seeking multiple dedicated Residential Team Leads to oversee the daily operations of our residential homes supporting individuals with behavioral challenges and trauma-related needs. In this role, you will be responsible for fostering a safe, structured, and caring home environment while providing strong leadership to staff. You will play a key role in supporting residents’ personal growth, independence, and overall well-being through consistent guidance, collaboration, and compassionate care.

KEY RESPONSIBILTIES

• Lead, supervise, and support residential staff (scheduling, coaching, training)


• Foster a trauma informed, person-centered environment


• Support residents’ daily routines, skill development, and independence


• Oversee medical coordination and individualized support plans


• Respond to crises using appropriate intervention strategies


• Ensure compliance with policies, documentation, and safety standards


• Maintain positive relationships with families and external partners


• Oversee household operations and team meetings


• Participate in a rotating on-call schedule

QUALIFICATIONS

• Education in Social Work, Psychology, Child and Youth Care, or related field


• Experience in residential or similar care settings


• Leadership experience preferred


• Strong communication, problem-solving, and crisis management skills


• Valid First Aid/CPR (or willingness to obtain)


• Clear criminal record and vulnerable sector check

EMPLOYMENT TYPE

• Full-Time

If you’re a compassionate leader committed to making a meaningful impact, we encourage you to apply.