Restaurant Systems Administrator

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 27 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

Restaurant Systems Administrator – Role Overview

The Restaurant Systems Administrator manages and optimizes restaurant systems (such as Crunchtime) across all QSR and FSR brands. This role supports system implementations, maintains core data (recipes, inventory, labor rules), and ensures accuracy and consistency across platforms.

Working closely with operations, IT, and brand teams, they troubleshoot issues, provide training, and support reporting on key metrics like food and labor costs. This position is ideal for someone with strong technical skills and a solid understanding of restaurant operations.

Core Responsibilities:

• Own day‑to‑day administration and ongoing optimization of Crunchtime (or similar software) across all applicable brands.


• Support initial and ongoing system implementations, rollouts, and upgrades (including coordination with brand, ops, IT, POS platform and Crunchtime).


• Maintain, and standardize templates, recipes, inventories, labor rules, and reporting structures.


• Troubleshoot system issues, manage enhancements, and ensure data accuracy and integrity.


• Train and support brand teams, operations, and franchise partners on Crunchtime usage.


• Support reporting and analytics related to food cost, labor, and operational KPIs.

Key Qualifications:

• Hands‑on experience administering Crunchtime (or similar enterprise labor / inventory / restaurant management platforms).


• Strong understanding of restaurant operations, recipe cost files, food cost, labor management, and inventory controls.


• Experience working across multiple brands or large, multi‑unit restaurant systems.


• Technically comfortable, detail‑oriented, and process‑driven.


• Ability to teach, train and support software users.

Requirements:

• 2-3 years experience in a similar or related field. 


• Experience in operations considered
  


• Strategic thinking
  


• Strong communication skills.


• Valid driver’s license and access to a vehicle

Company benefits:

• Market related compensation


• Complimentary coffee, drinks and snacks at the office


• Free parking at the office


• Summer Fridays


• 1 hour lunch paid


• Virtual health care


• Company social events


• Group insurance plan, including health, dental and long-term disability.

Compensation for this position ranges between 65-80k.