Retail Sales Associates-Kidonan Place

Retail Sales Associate

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations


• Process transactions accurately using our Point of Sale (POS) system


• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise


• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom


• Support Store Manager with daily operations, reports, and special projects


• Build deep product knowledge to effectively communicate features and benefits to customers


• Drive sales through suggestive selling and creating genuine connections with customers


• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent


• Previous retail experience preferred


• Ability to work in a fast-paced environment


• Strong communication and interpersonal skills


• Genuine passion for retail and fashion


• Flexible availability including evenings, weekends, and holidays


• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store


• Basic math skills and attention to detail