Risk Investigator I

Salary :

$7,200 - 75,000 yearly

Company : KORT Payments

Job Type : Full Time

Toronto, On

Job Description - Risk Investigator I

Risk Investigator I

WHO WE ARE

Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our mission? To empower businesses with top-notch capabilities in compliance, risk management, and payment processing. Our trailblazing, enterprise-grade platform, coupled with a veteran management team, ensures we stay ahead of the curve in delivering unparalleled service and satisfaction.
As we expand our presence in the U.S. market, we're excited to bring our proven solutions and innovative approach to new industries, while continuing to operate under the KORT Payments banner alongside Merrco, Payfirma and Barnet.

LOCATION Irvine (California), Toronto, Montreal

EMPLOYMENT TYPE Full-time, exempt, new role, hybrid

SALARY RANGE $72,00 – $75,000
Actual compensation will be determined based on location, experience, and role requirements, and will comply with applicable local pay transparency laws.

WHAT YOU WILL BE DOING
The Risk Investigator is an integral part of the Risk team and is responsible for proactively identifying, investigating, and mitigating high-risk merchants and transactional activity. You’ll work closely with Risk leadership, Operations, Compliance/AML, Underwriting, and external partners to translate risk signals into timely actions, holds, restrictions, escalations, and remediation plans, while maintaining strong documentation, audit-ready decisioning, and consistent adherence to card-brand and bank expectations.

Monitor daily transactions and merchant activities to identify anomalous or high-risk behavior
Conduct in-depth analysis of fraud, chargeback, and other risk indicators using internal systems (e.g. risk alert dashboards) and open-source intelligence (OSINT) gathering
Investigate risk signals and determine appropriate risk actions (holds, escalations, restrictions)
Communicate findings and resolution plans with merchants, internal partners, and external stakeholders (banks)
Partner with Risk, Compliance, Sales, and Support to refine high-risk detection and response frameworks
Document investigative findings in our risk systems and support continuous improvement of risk processes
Decide and recommend appropriate actions based on findings, including funding holds, reserves, payout delays, restrictions, enhanced monitoring, or account review pathways.
Coordinate with Compliance/AML for enhanced due diligence when patterns suggest AML risk, prohibited activity, or KYC inconsistencies
Track outcomes and recurring patterns to support trend reporting and continuous improvements
Identify opportunities to strengthen detection rules, thresholds, and reporting to increase early detection

WHAT WE’RE LOOKING FOR

Bachelor’s degree or equivalent experience in risk, fraud, analytics, or financial services
2+ years of experience in transaction risk monitoring, fraud prevention, payments, or related roles
Strong analytical skills with the ability to interpret transaction patterns and risk signals
Excellent communication skills for both written and verbal stakeholder engagement
Familiarity with payment systems, card brand rules, and risk management tools (e.g., fraud/risk dashboards)
Understanding of high-risk merchant models and verticals

LIFE AT KORT PAYMENTS
We believe work should be fulfilling and fun! Here’s a peek into what life with us is like:
Culture:

Fearlessness: Encourage continuous learning, innovation, taking chances, and pushing boundaries
Accountability: Take ownership and be accountable to yourself, the company, partners, and clients
Collaboration: Leverage diverse perspectives and work as a team to get the job done
Transparency: Empower success through open communication, honesty, and inclusion

Perks and Benefits:

Comprehensive Benefits Package: We've got you covered with health, dental, and vision plans
Flexible and Inclusive Work Environment: We understand the importance of work-life balance and provide the flexibility you need to thrive
Fun Events: From team-building activities to company-wide celebrations, we love to have fun and recognize our hard work
Professional Growth: We support your career development with ongoing learning opportunities and the chance to take on new challenges
Work Hard, Play Hard: Enjoy a dynamic environment where your contributions are valued and your potential is unleashed

If you're excited about joining a vibrant, forward-thinking team and making a tangible impact, we want to hear from you! Send us your application. Please note that only candidates under consideration will be contacted. Let’s make great things happen together at KORT Payments!

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Risk Investigator I

Job Description - Risk Investigator I

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