RMA Coordinator

Company : Warehousing & Distribution

Job Type : Full Time

Scarborough, On

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - RMA Coordinator

We are seeking a highly organized and detail-oriented RMA Coordinator to join our team. The ideal candidate will manage the return of defective or damaged products, ensuring efficient and accurate processing. This role requires strong project management skills, adherence to detailed processes, basic electronics testing abilities, warehouse operations knowledge, and team management experience. The RMA Coordinator will also coordinate with other divisions to ensure seamless workflow and customer satisfaction.

Key Responsibilities:

RMA Processing:

Oversee the entire RMA process from initiation to resolution, including logging, tracking, and closing RMAs.
Assign tasks, monitor performance, and provide guidance and support to team members.

Work with team members to ensuring products move quickly and correctly through the RMA process.

Inspect and document returned products accurately.

Project Coordination:

Manage RMA-related projects, ensuring timelines and objectives are met.
Collaborate with cross-functional teams to streamline processes and improve efficiency.
Maintain detailed records of project progress and provide regular reports to management.

Process Adherence:

Follow and enforce established RMA procedures and policies to ensure consistency and compliance.
Develop and refine processes to enhance efficiency and accuracy in the RMA workflow.
Train team members on RMA processes and best practices.

Basic Electronics Testing:

Perform basic testing on returned electronic products to identify faults and determine appropriate actions.
Document test results and communicate findings to relevant teams for further analysis or repair.

Warehouse Operations:

Supervise the receiving and shipping of returned products, ensuring proper documentation and handling.
Maintain a clean and organized work area within the warehouse.

Cross-Division Coordination:

Liaise with other divisions as needed to resolve issues and ensure smooth operations.
Collaborate with teams to address and resolve RMA-related issues.

Qualifications:

Proven experience as an RMA Coordinator, Project Manager, or similar role.
Strong organizational and project management skills.
Familiarity with basic electronics testing and troubleshooting.
Understanding of warehouse receiving and shipping processes.
Experience in managing and leading a team.
Excellent communication and interpersonal skills.
Proficiency in using inventory management and tracking systems.
Ability to follow detailed processes and procedures accurately.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.

Preferred Qualifications:

Experience in the electronics or manufacturing industry.
Knowledge of quality control and assurance practices.

Original job RMA Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to RMA Coordinator Jobs with your AI JobCopilot

Auto-Apply with AI

Similar RMA Coordinator Jobs in Canada

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

RMA Coordinator

Job Description - RMA Coordinator

Similar RMA Coordinator Jobs in Canada

Mobile Apps