Room Attendant

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.


• Provide genuine service and assistance to guests. 


• Maintain room attendant cart, replenishing any items as required.


• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.


• Keep your supervisor updated on work progress and alert them to any repairs needed.


• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.


• May assist with deep cleaning projects.


• Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences are an asset


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period


• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays


• Flexible and energetic with the ability to work under pressure


• Literacy skills – reading, writing, and oral


• Outstanding organizational, time management, and interpersonal skills


• Work well independently and in a team environment with minimum supervision


• Self-motivated, honest, creative, capable of working in a team environment