RQ00465 - Project Control Officer - Senior

RQ00465 - Project Control Officer - Senior

Hybrid 3 days in office - 525 University Avenue

1-year contract

4 openings - 4 submissions

Ontario Health - Digital Excellence in Health

Background Information

Ontario Healths Health Workforce Strategy and Implementation Team will be developing and implementing a new suite of nursing programs funded by the Ministry of Long-Term Care. Four new project control officers will support the recruitment and retention of nurses in Ontarios Long-Term Care sector. The contingent resources will support the effective launch and implementation of the new programs, including providing direct support to Long-Term Care employers and nurses to help them navigate the available incentives, tracking interactions, and supporting operational requirements of the new programs.

Responsibilities:

· Provide assistance to project managers and project team, in coordinating, planning, communicating, and executing the delivery of core project components.

· Supports the day-to-day operations for the delivery of dynamic and complex health workforce programs by managing multiple projects to support program evolution and optimization while maintaining ongoing program operations.

· Works with team members, healthcare employers, healthcare workers, and others stakeholders to optimize the utilization of health workforce programs.

· Liaises and collaborates with team members to optimize the stakeholder and client experience navigating internal programs and other health workforce solutions.

· Works with the program team and leadership to develop, document, and implement processes and standards for accurate and consistent data processing and document management.

Required Skills:

· Demonstrated experience working in a professional environment supporting multiple project managers and critical projects.

· Excellent oral and written communication skills.

· Strong organizational and project management skills with the ability to plan and organize work within set timelines, manage multiple projects/tasks in parallel, prioritize and effectively anticipate and respond to issues as they arise.

· Strong people skills, including the ability to develop and maintain collaborative working relationships, consult, influence, and build consensus with stakeholders.

· Effective oral and written communication skills to maintain stakeholder relations with an emphasis on customer service delivery and consultation.

· Strong working knowledge of MS Office Suite (Outlook, PowerPoint, Excel, and Word).

Deliverables Include, but are not limited to:

· Support the effective launch and implementation of several Health Human Resources (HHR) incentive programs.

· Support direct communications with external stakeholders about initiatives.

Must Haves:

• 7+ years experience in non-profit, healthcare, and/or government sector
• 7+ years experience Client/stakeholder support and relationship management experience.
• 7+ years experience preparing and maintaining spreadsheets or databases.
• Masters degree preferred or Undergraduate degree in an appropriate discipline (health, social sciences, political sciences, or another relevant field) or equivalent combination of education and experience.
• Public sector experience 

Nice to have:

• Experience with Salesforce (or similar) CRM System