Sales Administrator

Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.I'm currently working with one of my customers in the aeronautics industry. Located on the North Shore of Montreal, this company is looking for a Sales Administrator.I'm currently working with one of my customers in the aeronautics industry. Located on the North Shore of Montreal, this company is looking for a Sales Administrator.Responsibilities :- Represent the voice of the customer within the company and maintain and improve commercial relations with customers,- Be the main contact for all customer questions and ensure follow-up;- Research, extract and analyze production plan databases;- Ensure that customer requirements are covered by our production, including assessing needs and resources, recommending and assisting in the selection of materials/parts to be adapted to customer needs;- Monitor progress and require changes in the customer file to ensure on-time delivery, and follow up with customers;- Ensure a perfect match between customer needs and in-house input, notably by retrieving product design data;- Ensure that materials/parts are presented in time for production;- Communicate and collect production information between purchasing departments, planning team and customer;- Ensure deadlines are met and/or communicate information on shortages/ promised dates;- Draft and administer sales contracts, maintain a customer register and ensure compliance with contractual clauses;- Ensure compliance with contractual incoterms and their application to shipments.- Communicate with customers after the sale to resolve problems and follow up on spare parts; - Liaise with all internal departments to keep track of the progress of parts;- Ensure rigorous management of these files, prepare meetings and maintain follow-up files;- You have a university degree or college diploma in engineering, business administration, logistics or any other related degree.- You have a minimum of 2-3 years experience in customer service and account management as well as knowledge of logistics (in an aerospace environment is a major asset)- You have excellent French and English communication skills (written and spoken)- You are proficient in standard office software (advanced Excel is a must)- You're customer-oriented, respect deadlines and aren't afraid to take the initiative- You are autonomous, well-organized and enjoy a job well done- You are a team player with excellent influencing and decision-making skills. - You have experience in an ERP environment (an important asset)- You have a good sense of urgency and a well-developed sense of customer service.- You are highly results-oriented and a problem-solver- You are a naturally positive and contagious self-motivator - You master the art of priority management and stress management- You have the ability to manage several files simultaneously- You have good analytical and planning skills.PROCESS: Initial interview with Gabriel Lemoine, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.To apply: www.fedsupply.caTo contact me: (438) 378-7599C: