Sales & Events Administrative Coordinator

Position Overview

The Sales & Events Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.
This position is responsible for providing administrative support to a team of Sales/Events Managers, alongside the planning and execution of basic events. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills.

Responsibilities

• Administrative Support: Provide administrative support to the sales and events team and COO, including pulling reports, organizing meetings, taking minutes, and chasing up overdue client payments. Ensure information is correct and up to date in our event booking software – making sure account details are up to date, item resources are correct, menus are correctly inputted into the system


• Sales & Events Support: Assist sales leaders in improving productivity and help Event Specialists prioritize their time by providing various support services.


• Lead Qualification: Handle all incoming new inquiries sent through the sales inbox, sales phone line, or website, and divert them to the appropriate business unit or salesperson.


• Special Projects: Assist the department with special projects as needed.


• Event Management: Manage internal events, and tenant event requests and logistics. Provide on-site event support when needed.


• Safety Compliance: Demonstrate safe work practices at all times by adhering to safety policies and procedures. Report any safety hazards or concerns to the appropriate individuals. Review all OH&S notices and distribute to OH&S board.


• Other Duties: Perform other duties as required.

Qualifications

• Experience in sales, hospitality or events considered an asset.


• High level of energy with strong communication, interpersonal, relationship building and negotiating skills.


• Ability to work independently and as part of a team.


• Ability to work with and instruct teams in other departments outside of your own


• Ensures professionalism and quality in all situations.


• Proven organizational, time-management and multi-tasking skills.


• Must be proficient in MS Office (Word, Excel, Outlook, PowerPoint, etc).


• Strong customer service focus.


• Must have a valid driver’s license and the ability to work a flexible schedule including extended days, evenings and weekends as necessary.


• Effective people skills and well developed oral and written communication skills and the ability to communicate and interact effectively at all levels.


• Highly organized, detailed and able to prioritize and work on several events/projects simultaneously while demonstrating flexibility in working with last minute changes.


• Effective follow through skills regarding a multitude of daily administrative and logistical requirements.


• Strong verbal and written communication skills, including but not limited to the ability to comprehend, transmit, edit and create well written instructions and business correspondence.


• Experience with Ungerboeck (Momentus) Event Management software considered an asset

Skills and Competencies

• Communication


• Planning and Organizing


• Service Orientation / Customer Focus


• Resource and Fiscal Management


• Time Management


• Adaptability


• Attention to Detail

Working Conditions

• Standard office environment with significant time in front of computer screen

• Flexible work times based on business needs


• The ability to multi-task in a fast-paced environment

WinSport Team Member Behaviour Expectations

• Collaboration




• Takes responsibility for their part of shared work.


• Communicates clearly with teammates and partners to support team and guest outcomes.


• Steps in to support others when needed.




• Safety




• Follows safe work practices consistently.


• Notices hazards and speaks up early.


• Adjusts behaviour when conditions change.




• Integrity




• Does what they say they will do, follows shared standards, and owns their responsibilities.


• Is honest about mistakes and works to fix them.


• Asks for help when needed to meet commitments.




• Sustainability




• Focuses on priority work and avoids unnecessary rework.


• Uses time, equipment, and resources responsibly.


• Adjusts approach when plans or conditions change.




• Inspiration




• Brings positive energy, enthusiasm, and joy to every guest interaction.


• Helps guests feel welcomed, valued, and appreciated.


• Listens to guest feedback and responds with care and action.




• Belonging




• Treats guests and teammates with respect and care.


• Practices active listening in daily interactions.


• Includes others and avoids behaviours that exclude or dismiss.

 What We Can Offer You:

If an unforgettable experience and working alongside a fantastic team weren't enough for you, as a member of the WinSport team, you also receive the added benefits of:

• Benefits Package


• Free Park pass


• Free parking


• Reciprocals at other ski resorts


• Food, beverage, retail and program discounts


• Access to our world-class gym facility

Discover, Develop, and Excel with WinSport:

Working with WinSport means you will create one of the unique winter sport institutes in the world. You will be rubbing shoulders with athletes of all levels and disciplines, and you will be working in a world-class facility that showcases exceptional services to support our guests in training and maintaining an active lifestyle. You will thrive and be supported as you discover, develop and excel in your role at WinSport.