Sales and Operations Planning Manager

ABOUT US

With a global team of beauty experts and a distinctly personal approach, IBG empowers all its clients – from established beauty brands to first-time private label retailers – with strategic partnerships that bring visions to life, and products seamlessly to market.

Consisting of three key brands - FASTEN Packaging, Orchard Custom Beauty, and Roberts Beauty - IBG helps businesses create quality beauty products. From concept and design to getting products on shelves and online, we can support retailers, brands, and wholesalers with everything they need to get ready for retail.

We are currently looking for Sales and Operations Planning (S&OP) Manager responsible for aligning sales forecasts with operational capabilities through robust demand planning, enhanced reporting, and collaborative cross-functional communication. This role will focus on creating new reporting tools, automating existing reports, and bridging the information gap between sales and operations to drive data-driven decision-making. In addition, they will manage certain reporting activities within the supply chain function to ensure a cohesive, integrated planning process.

IN THIS ROLE, YOU WILL:

· Develop, implement, and maintain S&OP processes that balance sales demand with operational capacity.

· Design and create new reporting tools that provide actionable insights for sales, operations, and supply chain teams.

· Automate recurring reports to improve efficiency, reduce manual work, and ensure real-time data availability.

· Bridge data and reporting capabilities between sales and operations to foster alignment and transparency.

· Lead demand planning efforts, incorporating input from sales, marketing, supply chain, and operations stakeholders.

· Monitor and analyze key performance metrics related to sales forecasts, inventory management, and order fulfillment.

· Integrate supply chain reporting into overall S&OP dashboards to ensure end-to-end visibility.

· Identify reporting gaps, propose solutions, and drive continuous improvement in data management processes.

· Partner with IT or BI teams to ensure data accuracy, system integration, and dashboard usability.

· Support executive decision-making by delivering timely, accurate, and insightful reports.

ABOUT YOU:

Qualifications

· 5+ years of relevant experience in S&OP, demand planning, reporting automation, or supply chain analytics.

· Strong proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel).

· Experience with ERP or supply chain planning systems (SAP, Oracle, Kinaxis, etc.).

· Proven track record in process improvement, automation, and cross-functional communication.

· Exceptional analytical, problem-solving, and project management skills.

· Ability to translate complex data into actionable business insights for multiple stakeholders.

Competencies

· Strategic thinker with a strong business acumen.

· Excellent communication and stakeholder management skills.

· Detail-oriented and highly organized.

· Comfortable working in a fast-paced, dynamic environment.

· Ability to lead initiatives, manage priorities, and drive adoption of new tools and processes.

WHAT WE OFFER

As a Sales and Operations Planning (S&OP) Manager, you will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done. We work hard and play hard!

On top of that you will get:

• To work in a fast-paced industry that is highly innovative and agile

• IBG is an international team of over 200 people across nine locations worldwide

• Significant opportunities to grow, both personally and professionally.

• A highly competitive total rewards package with a salary range of $90,000 to $100,000 depending on experience

• Work in a hybrid environment – at least 3 days in our Mississauga office

• A comprehensive benefits and employee wellness program

• Of course, a great bunch of colleagues.

We are committed to creating an inclusive environment where diverse perspectives are valued and all employees have the opportunity to thrive. We welcome candidates from all backgrounds and experiences, and encourage applications from individuals of all races, ethnicities, religions, genders, sexual orientations, ages, abilities, and other identities. If you require accommodation at any stage of the hiring process, please let us know by contacting us at [email protected] so we can work with you to meet your needs.