Sales and Service Account Representative - IH2O

IH2O 

55 Westwinds Crescent NE #111
Calgary, Alberta
T3J 5H2

ih2o.ca

Sales and Service Account Representative- Full Time

PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER CALGARY AREA AND RESIDE FULL TIME IN CANADA. The Sales and Services Account Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Sales and Services Account Representative is responsible for developing new market opportunities through lead generation.

Key Areas of Responsibilities:

1. You will be the subject matter expert responsible for conducting in-home environmental solutions testing and assisting homeowners in diagnosing any potential issues


2. Perform effective in-home presentations that demonstrate, educate, overcome customer objections, and assist customers in making informed decisions. You will present and recommend the ideal whole home solutions through various product bundles that can help with chlorine, chloramines, hard water build-up, and other common city water problems (both natural and man-made).


3. Inspect where any required equipment should be installed and calculate installation costs if applicable.


4. Maintain relationships with customers.


5. Engage with members, prospective customers, responds to sales referrals to gather pertinent information, ascertain and prioritize customer needs and set appointments.


6. Communicates weekly work schedule and lead status to National Sales Manager.


7. Perform effective presentation that demonstrates, educates, and entertains customers on our products; offer special promotions, overcome customer objections, and assists customers to make informed decisions.


8. Process orders according to established procedures, collect payments from customer and arrange product installation by applicable dealer.


9. Participates in company post-sale consumer program; schedules appointments to visit customers to follow up and ensure confidence in their purchase. Work to generate referral business and provide consumer thank you gifts.


10. Maintains a professional appearance and attitude reflecting the company’s dedication to professionalism.


11. Communicates effectively with internal departments to ensure superior customer service.
    
    Job Knowledge, Skills, and Experience:
    

• No experience necessary as we will provide full training and ongoing support.


• We will ensure all appointments have been properly screened and meet our guidelines for both the client and team members’ safety.


• All appointments will be prearranged, and you will have no sales quotas to meet.


• We will provide you with an extremely competitive compensation package with incentives and bonuses along with full benefits and a pleasant work atmosphere.


• We provide a great base wage as well as generous bonuses.


• We are looking for enthusiastic and motivated individuals to join our team and grow our business.


• We offer a flexible schedule. We don't require you to work Statutory Holidays.


• We require candidates to have their own vehicle, have a professional appearance and possess a great attitude.

 

Full-time positions available. Wages around $80,000 - $90,000 per year paid on a weekly basis and an attractive bonus structure.

This is not a work from home position. PLEASE NOTE We require candidates to have their own vehicle for this position Please DO NOT APPLY if you do not have your own car for transportation to and from customer appointments.

We are also hiring for several different departments including managers, service representatives, sales and customer service departments. Please feel free to submit your resume and a cover letter if you have interest in applying for any other available position.