Sales Development Representative

Who We Are 

Trusscore is a material science company focused on developing sustainable building materials. 

We're starting a journey to change the way people build buildings and the environmental footprint left behind when they do. Already an established innovative building materials manufacturing company, Trusscore is now preparing to take things to the next level by focusing on R&D and bringing innovative material science to our formulations—making our products functional and beautiful. 

As one of the leading polymer panel manufacturers in North America, we are dedicated to environmental sustainability and make it a focus of our manufacturing process. We succeed by manufacturing and delivering the best in high-value, zero-waste, quality products in an ever-evolving marketplace. By integrating innovative material science into products to meet new demands we will leave traditional alternatives behind. 

Building on a winning track record of 300% revenue growth over the past 5 years, we need the right talent to take the next big steps. 

Opportunity  

Trusscore is seeking a Sales Development Representative to identify exciting, untapped sales opportunities by supporting prospects, new and existing clients. Communication will be over the phone, online chat, email and occasionally in person. Working in partnership with the Sales team and our dealer network, you will qualify leads and support the Lead through the decision-making process. Working with inbound leads.  

Responsibilities 

• Receive and answer prospective customers' sales calls via email, phone, and online chat 


• Interact with in-person visits to persons at our Experience Showroom


• Work closely with our Dealer Network and our Sales Team


• Accurately document and update records in Salesforce 


• Qualify leads by building rapport and explaining the types of products offered 


• Manage inbound leads with prospective customers (don't do outbound cold-calling currently)


• Answer customer questions


• Perform some material estimates


• Constant communication between all departments


• Team-oriented, willing to share knowledge and successful sales techniques with your colleagues to ensure an optimal team performance


• Work within the parameters of Company policies and procedures


• Contribute to team effort by accomplishing related results and performing other duties as assigned


• Meet and exceed monthly targets


• Ability to work independently 


• Full training provided

Schedule

• Tuesday to Saturday, 9am – 6pm; future occasional evening shift.


• In-person work at Trusscore Showroom at 111 Weber St W, Kitchener, ON

Qualifications 

• Dynamic, self-motivated, positive with a high energy level and strength in driving new sales 

• Excellent computer skills – Proficient in MS Office such as Word, Teams, Excel, and PowerPoint 


• You must be able to overcome objections, and have proven persuasion and problem-solving skills 


• Sales experience and ability to multi-task in a fast-paced environment 


• Strong organizational skills and detail-oriented 


• Excellent English-speaking skills. Excellent communication verbally and in writing. 


• Strong time management with the ability to effectively manage multiple priorities and activities 


• Ability to overcome challenges with patience and creativity 

Compensation 

Pay Rate: $20/hour to start. 

Targeted Bonus of up to $6000/year based on meeting team targets.

Benefits that start on day one! 

Position Opening 

This is a current active vacancy.

We are hiring 1 position for either English speaking; or Bilingual English and French speaking.

Position Posting 

This position is posted publicly for external candidates; and current internal employees at Trusscore. 

AI Disclosure 

Please note that we may use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience. 

Employee Referrals 

If you're an external candidate and referred by a Trusscore employee for this position, please enter the employee's full name in the "Referred By" field. 

Internal Trusscore Employee applicants 

If you're a current regular full-time Trusscore employee and interested in applying to this position, please notify your manager so they're aware; and email our Talent Acquisition team at: [email protected].