Sales Operations/HVAC Technical Sales Representative

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

We are seeking an eager, motivated, and customer-focused professional to join our team as Sales Operations/ Technical Sales Representative, with a focus on EMCO HVAC products. This is an exciting opportunity for an individual who brings a strong blend of sales drive, technical aptitude, and relationship-building skills to help grow market share and profitability at the Profit Centre.

In this role, you will develop lasting, ethical customer relationships while managing and growing accounts. You will become an integral part of each customer’s business by understanding their needs, providing technical expertise, and positioning the Profit Centre as their primary supplier.

Key Responsibilities

• Prospect, identify, and develop new customers, including builders, designers, and contractors; communicate viable prospects to the Profit Centre Manager
• Lead and own the sales process, including territory planning, sales call reports, growth targets, quotations, and order processing
• Maintain and grow the HVAC markets by providing comprehensive technical product information, troubleshooting, recommendations, and installation support
• Build and sustain effective working relationships with vendors, and internal team members
• Support Customer Service Representatives and collaborate on all Profit Centre activities
• Participate in training sessions, and vendor meetings to stay current on products, trends, rebates, and offerings
• Follow all safety regulations within the Profit Centre
• Perform other duties as assigned by the Profit Centre Manager

• Grade 12 diploma or equivalent; College and/or University degree preferred
• Minimum 2 years of experience in customer service, counter sales, technical sales, or business development
• Strong customer service, communication, and problem-solving skills
• Proven ability to build long-term relationships with customers, vendors, and teammates
• Self-motivated, results-driven, and able to work independently with minimal supervision
• Strong time management and organizational skills with the ability to manage multiple priorities and deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to learn and operate order-processing and internal software systems
• Intermediate math skills and ability to learn material handling equipment
• Valid driver’s license with a clean driving record
• High level of integrity and strong work ethic

Preferred Experience

• Previous experience with or knowledge of HVAC products
• Ability to use the Internet as a research tool to problem-solve and identify alternative solutions for customers

Salary Range - $42,000-$45,000 plus profit-sharing opportunities

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.