Sales Supervisor

About Us

Since 2013, Mine & Yours has been leading Canada’s luxury resale movement. We’re a recognized destination for buying and selling authentic pre-owned luxury goods, serving a loyal in-store and online community of fashion lovers worldwide. Female-founded and owned, proudly Canadian. 

Our vision is to create a fashion community that values luxury, quality, and sustainability. By extending the life of luxury pieces, we help reduce fashion waste while making high-end fashion more accessible. What sets us apart is our highly curated collections and our inspiring, welcoming boutiques where every visit brings the excitement of discovering something new.

Our Core Values

1. Passion for Product
   Every piece is a jewel, every detail matters.


2. Connect and Uplift
   We rise by lifting others.


3. The Store is Our Stage
   Every detail tells our story.


4. Hustle Together
   One team, one dream — we get it done.


5. Sustainably Conscious
   Mindful today, responsible for tomorrow.
   

These values guide how we lead, collaborate, and show up for our clients and teammates every day.

About the Role

The Sales Supervisor role is ideal for someone who enjoys building relationships with clients and suppliers while delivering an exceptional in-store experience. The ideal candidate has strong luxury fashion knowledge, thrives in a client-focused retail environment, and is comfortable supporting store leadership with opening and closing procedures. Experience or connections within the local luxury fashion community would be considered an asset. This role also offers the opportunity to support with buying, helping source luxury inventory and grow our supplier network in the Calgary market.

Key Responsibilities

Deliver an Exceptional Client Experience

• Passionately represent Mine & Yours through community involvement, events, and client outreach both in person and online


• Provide a personalized luxury shopping experience by educating clients on product function, style, and fit


• Build and maintain strong client relationships, including outreach for events and personalized styling appointments


• Achieve personal sales and outreach targets while supporting the overall goals of the store team


• Greet every client and provide a welcoming, elevated retail experience

Maintain Store Excellence

• Support store leadership with opening and closing procedures


• Take initiative in maintaining store standards during supervisor absence


• Maintain an elevated store presentation and ensure all luxury pieces are beautifully displayed


• Stay up to date on designers, product knowledge, trends, and styling to act as an expert for clients


• Bring creative ideas and insights to store leadership to enhance the client experience and business performance

Support Buying & Supplier Relationships

• Source luxury products and help expand Mine & Yours’ supplier network in Calgary and surrounding areas


• Work with both new and existing clients interested in consigning luxury pieces


• Research, identify, and price incoming inventory including luxury clothing, handbags, shoes, and accessories


• Book appointments and schedule supplier meetings


• Lead closet buys in clients’ homes after the initial onboarding period


• Maintain strong relationships with suppliers to ensure ongoing product flow

What You’ll Bring

• Strong knowledge of luxury fashion brands, trends, and product quality


• Retail experience in a client-focused environment


• Exceptional networking and relationship-building skills


• Passion for luxury fashion and resale


• Ability to work independently while collaborating with the team


• Strong attention to detail when working with luxury product


• Valid driver’s license and reliable vehicle


• An existing client book or local fashion network is considered a strong asset


• Second language skills are also an asset

What’s In It for You

• Market-aligned compensation


• Store discount and monthly clothing allowance


• A collaborative and creative company culture


• The opportunity to contribute to a growing luxury resale business


• The chance to build relationships within Calgary’s luxury fashion community while supporting a more sustainable fashion future

Our Commitment to Inclusion

At Mine & Yours, diversity, equity, and inclusion are central to who we are. We know these values strengthen our business, our team, and our impact in the world. We welcome all qualified candidates to apply and are committed to providing an inclusive and accessible experience for everyone.