Salesforce Business Analyst

Job Title: Business Analyst (Product Owner)

Location: Halifax, CA-NS (Onsite 3 days a week)

Duration: 3+ months

Experience Required: 8+ Years Minimum

Job Description:

We are seeking a strong Business Analyst (Product Owner) with a minimum of 8 years of experience to work on gathering reporting and data curation requirements. The ideal candidate will have finance experience as all reporting is finance-related. However, candidates with strong business analysis skills will also be considered.

Key Responsibilities:

• Work with the business to gather and elucidate reporting and data curation requirements.
• Produce AS-IS and TO-BE process flows using Visio, Lucid, etc.
• Identify gaps and pain points and translate requirements into User Stories and Acceptance Criteria.
• Gain client sign-off on requirements and prepare for and conduct Sprint End client demos.
• Collaborate with technical leads, both onshore and offshore.
• Utilize strong analytical and problem-solving skills to support project goals.
• Write Stories from Epics, run refinement sessions, and drive daily stand-ups.
• Act as a relationship builder among Product Owners, clients, and other project stakeholders.

Mandatory Skills:

• Current Salesforce Administrator Certification.
• 8+ years of Business Analysis experience.
• Experience with Tableau and data analysis.
• Experience with ERG, Workday.
• Led or performed a major role in Discovery Workshops.
• Understanding of Salesforce Best Practices, including when to use configuration vs. custom code vs. App Exchange products.
• Experience working within Agile development methodology.
• Experience with JIRA or similar project management tools.
• 3+ years of Salesforce.com experience, including:
• Configuration
• Workflow/Process Builder and Flow
• Approval Processes
• Org Wide Sharing Rules
• Role hierarchy and User Profiles
• Data migration using Data Loader or Data.io
• Reports and Dashboards Creation

Preferred Qualifications:

• Salesforce App Builder, Service Cloud, or Sales Cloud Consultant Certification.
• Agile certification (SAFe, IIBA, PMI, etc.).
• Superior written and verbal communication skills.
• Strong understanding of CRM functional knowledge.
• Prior experience with multiple system integrations and data field mapping.
• Experience in User Acceptance Testing and End-User Training.