Sample Logistics Technician (Edmonton)

Basic Purpose:   What is the overall function of the job? 

• Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team.  This position also includes administrative functions

Key Accountability/Responsibilities:   What specifically is this job expected to accomplish? 

• Greet all clients in a friendly, positive manner


• Receive all external client samples


• Unpack samples and organize them according to analytical requirements


• Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date


• Ensure all required samples are redirected as required


• Prepare bottle orders requests and coordinate delivery of bottle orders


• Provide support to the Sample Log In team


• Ensure accuracy of results and data entry


• Recognize routine and non-routine problems and escalate to the Supervisor


• Ensure supply inventories are maintained


• Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate


• Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns


• Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.


• Adhere to Bureau Veritas’ safety policies.


• All other responsibilities as assigned

Skills and Knowledge:  What skills and knowledge are used to carry out job responsibilities and solve problems?

• High School Diploma


• Experience in a laboratory environment is considered an asset.


• Ability to lift up to 40 lbs


• Excellent attention to detail


• Strong communication skills (both written and verbal).


• Strong computer skills (Microsoft Word, Excel, Outlook etc.)


• Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments


• Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required

Work Relationships

• Internal: Laboratory Operations and Customer Service


• External:  Clients and Couriers

Working Conditions:  physical work environment, physical and mental effort, visual/listening attention and travel

• High level of work production in fast-paced lab environment


• Flexible working hours, overtime and shift work


• Changing priorities and balancing workload to meet tight deadlines


• Some lifting and carrying (up to 40 lbs) and may involve long periods of standing


• Hazardous materials are handled using established safety procedures and appropriate equipment