Sample Receiver 1

Job Title:                             Sample Receiver / Inspection

Reports to (title):               Sample Support Supervisor / Customer Service Supervisor / Customer Service Manager Department:           Sample Logistics / Customer Service

Basic Purpose: What is the overall function of the job?

• Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team. This position also includes administrative functions.

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Greet all clients in a friendly, positive manner


• Receive all external client samples


• Unpack samples and organize them according to analytical requirements


• Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date


• Ensure all required samples are redirected as required


• Prepare bottle orders requests and coordinate delivery of bottle orders


• Provide support to the Sample Log In team


• Ensure accuracy of results and data entry


• Recognize routine and non-routine problems and escalate to the Supervisor


• Ensure supply inventories are maintained


• Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate


• Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns


• Adhere to Bureau Veritas’s quality systems QA/QC, SOPs and external accreditation requirements.


• Adhere to Bureau Veritas's safety policies.


• All other responsibilities as assigned

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

• High School Diploma


• Experience in a laboratory environment is considered an asset.


• Ability to lift up to 40 lbs


• Excellent attention to detail


• Strong communication skills (both written and verbal).


• Strong computer skills (Microsoft Word, Excel, Outlook etc.)


• Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments

• Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required