Scrum Master

Job Description:

Skywise is a leading flight operations specialist and a wholly owned subsidiary of Airbus, trusted by over 630 customers worldwide. We provide comprehensive ground and onboard solutions designed to increase productivity for aircraft operators worldwide. We combine deep industry know-how with an agile development culture to drive innovation in operational efficiency and sustainable aviation. 

As a Scrum master you will be a passionate and skilled leader and coach, helping teams achieve their full potential within Skywise .

Your expertise will have a tangible, worldwide impact as you guide our SAFe software delivery teams to help the aviation industry operate more efficiently and safely, making a true difference and helping talented and motivated teams reach new heights.

This job requires constant awareness of the compliance risks we face in day-to-day responsibilities. Continuous commitment to act with integrity with each other, with your communities, business partners and suppliers is the foundation of your success and sustainable growth.

Responsibilities:

• As a Scrum Master, you will work alongside 1-2 Agile SAFe  Teams, ensuring timely delivery of features within budget and quality to achieve customer satisfaction

• Guide and facilitate all SAFe Agile ceremonies (e.g. iteration  planning, daily stand-ups, iteration reviews, retrospectives), ensuring the team sticks to the software development process and achieves iteration goals

• Support PI Planning, facilitate system demos, support cross-team coordination and support RTE in ART-level execution and synchronization

• Coach and mentor SAFe Agile Team, fostering a culture of transparency, continuous improvement, and self-organization within the team

• Protect SAFe Agile Team from distractions, remove impediments and barriers to successful implementation. 

• Facilitate conflict resolution, and help maintain team focus on the product backlog and project timeline

• Ensure iteration deliverables consistently meet quality and regulatory guidelines

• Collaborate with other members of the Agile community

• Facilitate effective communication between Teams and key stakeholders

• Regularly monitor, identify, and report progress using appropriate metrics to support PI Delivery

• Support issue/risk tracking and scope management discussions

• Support communication between leadership, Product and SAFe Agile Teams

Must Haves: 

• 3+ Years Agile Leadership & Coaching: A servant-leader mindset with a proven ability to coach and mentor teams to become high-performing and self-organizing. You have a deep understanding and hands-on experience with the SAFe framework and Agile principles.

• Facilitation & Problem-Solving: Exceptional facilitation skills to lead all Agile SAFe ceremonies. You are proactive in identifying and removing impediments, and you protect the team from external distractions.

• Experience in a SAFe Environment: Hands-on experience working as a Scrum Master within a Scaled Agile Framework (SAFe). You are familiar with ART events like PI Planning and understand how team-level work contributes to overall business value.

• Excellent English communication skills (verbal and written)

• Scrum Master advanced certifications (PSM, SASM, SSM, etc)

• Working experience on Agile project management tools (Agility, Jira, etc)

• Ability to communicate concisely and accurately to team and to management

• Basic knowledge of software development environments and technologies.

Nice-to-Haves:

• Knowledge and experience in working with the SAFe framework.

• Experience with continuous delivery, DevOps, and release management

• Graduate with 6+ years of total Software delivery experience.

• Background in software development, QA, or BA is highly desirable

What we Offer:

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, Skywise is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

• Being part of Airbus Network

• Flexible hours

• Hybrid working environment (3 days in office)

• Free parking 

• Vacation Days (15 - 25)

• Professional Development Day

• Christmas shut down

• Summer core hours 

• Strong work-life balance 

• Casual dress code 

• Competitive group benefits plan 

• Strong focus on mental health support benefits

• 5 Sick Days

• 2 Personal Days

• RRSP matching program

• Life Insurance

• Employee stock ownership plan

• Maternity & Paternity benefits

• Referral program

• Rewards and Recognition program 

• Training and Development Support 

• Monthly Lunch and Learns 

• Fitness & Wellness reimbursement

• An active social committee 

• Organized Volunteer Events

• Game room, including a flight simulator!

• Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site

• Active Inclusion & Diversity Committee

• And much more!

Recruitment Roadmap:

• A 20-minute interview with HR.

• A 1-hour interview with the hiring team.

• A final interview with the Service Delivery Manager and the HR Business Partner.

• Offer

AI Disclosure: No artificial intelligence tools are used to screen, assess, or select candidates for this role.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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