Seasonal Tour Train Attendant - Sault Ste. Marie, Ontario

Starting Hourly Pay Rate: $17.98

We are seeking friendly, energetic, and customer-focused individuals to join our team as Seasonal Tour Train Attendants. In this role, attendants help create a safe, welcoming, and memorable experience for passengers aboard our tour train. Successful candidates enjoy working with the public, thrive in a fast-paced environment, and work well as part of a team.

Qualifications

• Excellent customer service and communication skills


• Ability to recognize and respond appropriately to potential issues or passenger concerns


• Ability to work efficiently and accurately in a fast-paced environment


• Comfortable multitasking while maintaining a positive and professional attitude


• Basic computer proficiency


• Team-oriented with a willingness to assist in various operational duties as needed


• Energetic, dependable, and eager to learn


• Patient, friendly, and professional demeanor


• Ability to stand and move throughout train coaches for extended periods

Responsibilities

• Complete pre-departure safety and operational checklists


• Help maintain a safe, enjoyable, and welcoming environment for all passengers


• Greet passengers prior to boarding and assist with organization of boarding lines


• Assist passengers with boarding and exiting the train, including operation of wheelchair lift equipment when necessary


• Make onboard announcements and provide trip-related information to guests


• Assist passengers with seating and help accommodate families or groups together when possible


• Ensure all passengers are properly seated prior to departure


• Distribute souvenir materials, headsets, or other passenger amenities as needed


• Interact with passengers throughout the excursion by answering questions and providing excellent hospitality


• Monitor coaches during trips to assist guests and maintain a positive onboard experience


• Work closely with train crew and fellow attendants to support daily operations and passenger needs


• Uphold all company safety procedures and customer service standards throughout each excursion

Schedule & Work Environment

• Full-time seasonal employment from July through October 18


• Availability required for weekdays, weekends, holidays, and special events


• Approximately 10-hour shifts based on train excursion schedules


• Work is performed onboard a moving tour train in a customer-facing hospitality environment