Secretary/Receptionist

JOB SUMMARY:

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works in a team-based environment and performs a variety of secretarial and other related clerical functions. Acts as a receptionist, greets and directs visitors and residents, answers telephone calls, provides information as appropriate and/or redirects as necessary. Arranges meetings, distributes agenda packages, prepares and circulates minutes and conducts follows-up on actions as a result of the meetings as needed. Assists clinical and administrative staff with ongoing initiatives, projects and the maintenance of various statistical information/reports, implementing approved processes when needed. Types a variety of technical and non-technical material from verbal instruction, handwritten draft and/or through revision of documents by effectively using electronic and manual systems applicable to the job, including but not limited to Microsoft Office applications (Word, Excel, Access and PowerPoint), Visio, EPro and applicable resident information electronic systems. Maintains current knowledge of related procedures and the use of office equipment in order to contribute to the smooth and effective functioning of the program.

QUALIFICATIONS:

Education & Experience
Grade 12 two years’ recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities
Ability to keyboard at 55 w.p.m.
Ability to communicate effectively both verbally and in writing.
Knowledge of medical terminology.
Ability to deal with others effectively.
Ability to organize work.
Physical ability to carry out the duties of the position.
Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.