Security (Casino)

Red Deer Resort & Casino is seeking dedicated and vigilant individuals to join our team as as Part-Time Casino Security. As a Casino Security, you will play a crucial role in ensuring the safety and security of our patrons, team members, and property. If you're passionate about creating a safe and enjoyable environment for all, we invite you to apply and become a part of our dynamic security team.

Key Responsibilities:

• Monitor and patrol the casino premises to prevent and detect any security breaches or suspicious activities.


• Respond promptly and effectively to incidents, including medical emergencies, disturbances, and criminal activities.


• Assist guests and team members in a professional and courteous manner, providing assistance and information as needed.


• Intervene in disputes or altercations to de-escalate situations and restore order while maintaining a professional demeanor.


• Operate and monitor surveillance equipment to ensure the integrity of casino operations.


• Collaborate with other security team members and departments to maintain a cohesive security strategy.


• Enforce casino policies and procedures, ensuring a safe and enjoyable experience for all patrons.


• Complete incident reports and maintain accurate records of security-related activities.


• Enforce age restrictions, gaming regulations, and other legal requirements to ensure compliance with Alberta Gaming, Liquor, and Cannabis (AGLC) standards.


• Assist in executing evacuation procedures during emergencies and ensure all staff and patrons are accounted for.


• Participate in training sessions to enhance your skills and stay up-to-date with security protocols.


• Provide additional security during large-scale or high-profile events, ensuring seamless operations.


• Assist in training new security personnel on policies, equipment usage, and situational protocols.

Qualifications:

• High school diploma or equivalent.


• Previous experience in security, law enforcement, or a related field is preferred.


• Strong interpersonal and communication skills.


• Ability to remain calm and composed in high-stress situations.


• Excellent observation and attention to detail.


• Proficiency in operating surveillance and security equipment.


• Basic computer skills.


• Must meet AGLC’s requirements

Work Environment

• Walking for long periods of time to cover extended distances throughout the hotel; 


• Performing repetitive work;


• Frequently lifts and or carries up to twenty-five (25) pounds; 


• Occasionally lifts and or carries up to fifty (50) pounds; 


• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills;


• Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping;


• Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel. 


• Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests;


• Flooring can be concrete, tile, carpet, cement or gravel when walking outside.

The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit a resume.  All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found. We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.